Basic Info

Hager El Abany

10 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Recruitment specialist at HRC

Experience Details

Recruitment specialist

Human Resources

Experienced (Non-Manager)

• Design and implement overall recruiting strategy.
• Consult with clients to discover staff requirements and specific job objectives.
• Write and post job descriptions on career websites, newspapers and universities boards.
• Source candidates by using databases and social media.
• Evaluate and screen resumes and cover letters.
• Provide a shortlist of qualified candidates to clients hiring managers.
• Organizing interviews for candidate as requested by the client
• Informing candidates about the results of their interviews


Company Details

HRC

Cairo, Egypt

1-10 employees

Human Resources

www.hrc-egypt.com

Jan 2010 to present (7 years 9 months)
Customer services agent at El-Horia training center

Experience Details

Customer services agent

Education/Teaching, Training/Instructor

Experienced (Non-Manager)

• Deal directly with customers either by telephone, electronically or face to face.
• Handle and resolve customer complaints.
• Obtain And Evaluate All Relevant Information To Handle Product And Service Inquiries.
• Provide pricing and delivery information.
• Perform customer verifications.
• Process orders, forms, applications and requests.
• Organize workflow to meet customer timeframes.
• Direct requests and unresolved issues to the designated resource.
• Prepare and distribute customer activity reports.


Company Details

El-Horia training center

Egypt

1-10 employees

Education

N/A

May 2009 to Dec 2009 (7 months)
Trainer (intern) at National Bank of Egypt

Experience Details

Trainer (intern)

Banking

Entry Level

• Facilitating import and export trades.
• Providing funded and non-funded credit facility.
• Providing non-commercial remittance.
• Maintaining foreign currency accounts.
• Selling foreign currency bond.
• Preparing and submitting statements relating to foreign currency.


Company Details

National Bank of Egypt

Egypt

More than 1000 employees

Accounting and Auditing Services

N/A

Jan 2007 to Jan 2009 (2 years)
Secretary at Helwan University

Experience Details

Secretary

Administration

Entry Level

Directs and manages the activities and operations of the Office of the University Secretary. Oversees and coordinates the development, revision, arrangement, and effective electronic dissemination of policies to be incorporated in the university's Faculty Handbook. Provides confidential, neutral and autonomous support to the general faculty and faculty governing bodies regarding procedures, policies and regulations that affect faculty members. Directs the provision of support to the executive officers of multiple faculty governance bodies. Researches and interprets faculty policy issues, legal implications and interpretations. Oversees and coordinates official university ceremonial events. Represents the university to various internal and external group.


Company Details

Helwan University

Egypt

More than 1000 employees

Education

N/A

Dec 2005 to Dec 2006 (1 year)

Education

Foreign trade, Faculty of commerce in Foreign trade

Education Details

Foreign trade, Faculty of commerce

Foreign trade, Foreign trade department.

Helwan University, Egypt

C / Good / 65 - 75%

N/A

N/A

Helwan University
2001 - 2005
High School - Thanaweya Amma

High School Details

Thanaweya Amma

om elm'mneen

Egypt

2000

A / Excellent / 85 -100%

N/A

om elm'mneen
2000

Training and Courses

Training/Course Details

Secretariat

Aug 2008

SEC center

N/A

Training/Course Details

Preparation for ICDL

Aug 2011

Egyptian Academy for Training.

N/A

Training/Course Details

HR

May 2012

Egyptian Academy for Training.

N/A

This profile is not updated!
Last update more than 2 months ago.

Jobseeker photo

Profile Skills and Keywords

Accounting And Auditing ServicesAdministrationBankingCookCustomer ServicesCustomer Services AgentEducationEnglishExecutorFamily & FriendsFashion WebsitesForeign TradeForeign Trade Department.HRHard WorkerHuman ResourcesInteractiveInternet SearchMakeupMicrosoft ExcelMicrosoft OutlookMicrosoft PowerPointMicrosoft WordPersistentPreparation For ICDLRecruitment SpecialistSecretariatSecretarySocialTrainerTravelWalking Sport

Self-assesed Skills

Languages

English

English

: Intermediate

: Intermediate

: Intermediate

: Intermediate

Tools and Technologies

Microsoft Word

Microsoft Word

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Outlook

Microsoft Outlook

: Advanced

: High

:

5-7 years

Internet Search

Internet Search

: Advanced

: Extreme - I love it!

:

More than 7 years

Microsoft PowerPoint

Microsoft PowerPoint

: Intermediate

: High

:

1-3 years

Microsoft Excel

Microsoft Excel

: Beginner

: Medium

:

Less than 1 year

Fields of Expertise

Recruitment specialist

Recruitment specialist

: Advanced

: Extreme - I love it!

:

5-7 years

Secretary

Secretary

: Advanced

: Extreme - I love it!

:

3-5 years

Customer services

Customer services

: Intermediate

: High

:

1-3 years

Key Skills

Executor, Hard worker, Persistent, Social, Interactive

Online Presence

https://www.linkedin.com/feed/https://www.facebook.com/

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