Basic Info

Hagar Soliman

3 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

HR Assistant at UIG Tours

Experience Details

HR Assistant

Administration

Experienced (Non-Manager)

• Setting KPIs and provide feedback to subordinates

• Discussing with line managers for job specifications, job duties, qualifications and skills.

• Preparing weekly and monthly reports to the recruitment manager

• Design and implement recruitment plans

• Determine hiring and headcount needs.

• Build networks to find qualified passive candidates.

• Attend interviews with line managers & clients for calibration purpose


Company Details

UIG Tours (multinational)

Cairo, Egypt

51-100 employees

Human Resources

N/A

Sep 2015 to present (2 years 4 months)
Office Manger at El fagr tours

Experience Details

Office Manger

Administration

Experienced (Non-Manager)

· Provides administrative support to the General Manager and the Board of Directors.
· Typing letters, Photocopying, printing and filing.
· Answers and screens phone calls and manages the General Manager’s and operation’s mail.
· Schedules and coordinates appointments, meetings and events, including registration and travel arrangements.
· Assists General Manager with customer inquiries and problem resolution.


Company Details

El fagr tours (multinational)

Cairo, Egypt

101-500 employees

Travel and Tourism

N/A

May 2015 to Oct 2015 (5 months)
Sales (intern) at Etisalat Emirates

Experience Details

Sales (intern)

Marketing/PR/Advertising

Experienced (Non-Manager)

• Convince the customer with the latest offers featured mobile for bouquets.
• Measuring the customer satisfaction for the service provided.


Company Details

Etisalat Emirates (multinational)

Cairo, Egypt

501-1000 employees

Telecommunications

N/A

Aug 2014 to Apr 2015 (8 months)
Customer Care at Universal Group

Experience Details

Customer Care

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Universal Group (multinational)

Cairo, Egypt

501-1000 employees

Electronics and Semiconductors

N/A

Feb 2014 to Aug 2014 (6 months)
Customer Service. at Raya Contact Center (RCC )

Experience Details

Customer Service.

Administration

Experienced (Non-Manager)

N/A


Company Details

Raya Contact Center (RCC ) (multinational)

Cairo, Egypt

More than 1000 employees

Telecommunications

N/A

Oct 2013 to Mar 2014 (5 months)

Education

Bachelor's Degree in Law

Education Details

Bachelor's Degree

Law

Cairo University, Egypt

C / Good / 65 - 75%

N/A

N/A

Cairo University
2010 - 2014
High School - Thanaweya Amma

High School Details

Thanaweya Amma

El Mokattam Languge school

Egypt

2009

A / Excellent / 85 -100%

N/A

El Mokattam Languge school
2009

Training and Courses

Training/Course Details

ICDL

Feb 2010

Cairo Universty

N/A

English at AUC
Apr 2013

Training/Course Details

English

Apr 2013

AUC

N/A

Jobseeker photo

Profile Skills and Keywords

AdaptiveAdministrationArabicCreativeCustomer CareCustomer ServiceCustomer Service.El Fagr ToursElectronics And SemiconductorsEnglishEtisalat EmiratesFlexibleFrenchHR AssistantHard WorkerHuman ResourcesICDLLawMarketingMicrosoftOffice MangerRaya Contact Center (RCC )SalesSocialSupportSupportiveTeam WorkTelecommunicationsTravel And TourismUIG ToursUniversal Group

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

French

French

: Intermediate

: Beginner

: Beginner

: Intermediate

Fields of Expertise

Microsoft

Microsoft

: Advanced

: Extreme - I love it!

:

3-5 years

Customer service

Customer service

: Advanced

: High

:

1-3 years

Team work

Team work

: Little knowledge

: Extreme - I love it!

:

1-3 years

Key Skills

Hard worker, Creative, Flexible / Adaptive, Social, Supportive

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