Basic Info

Hagar Soliman

3 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

HR Assistant at UIG Tours

Experience Details

HR Assistant

Administration

Experienced (Non-Manager)

• Setting KPIs and provide feedback to subordinates

• Discussing with line managers for job specifications, job duties, qualifications and skills.

• Preparing weekly and monthly reports to the recruitment manager

• Design and implement recruitment plans

• Determine hiring and headcount needs.

• Build networks to find qualified passive candidates.

• Attend interviews with line managers & clients for calibration purpose


Company Details

UIG Tours (multinational)

Cairo - Nasr City, Egypt

51-100 employees

Human Resources

N/A

Sep 2015 to present (1 year 3 months)
Office Manger at El fagr tours

Experience Details

Office Manger

Administration

Experienced (Non-Manager)

· Provides administrative support to the General Manager and the Board of Directors.
· Typing letters, Photocopying, printing and filing.
· Answers and screens phone calls and manages the General Manager’s and operation’s mail.
· Schedules and coordinates appointments, meetings and events, including registration and travel arrangements.
· Assists General Manager with customer inquiries and problem resolution.


Company Details

El fagr tours (multinational)

Cairo, Egypt

101-500 employees

Travel and Tourism

N/A

May 2015 to Oct 2015 (5 months)
Sales (intern) at Etisalat Emirates

Experience Details

Sales (intern)

Marketing/PR/Advertising

Experienced (Non-Manager)

• Convince the customer with the latest offers featured mobile for bouquets.
• Measuring the customer satisfaction for the service provided.


Company Details

Etisalat Emirates (multinational)

Cairo, Egypt

501-1000 employees

Telecommunications

N/A

Aug 2014 to Apr 2015 (8 months)
Customer Care at Universal Group

Experience Details

Customer Care

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Universal Group (multinational)

Cairo, Egypt

501-1000 employees

Electronics and Semiconductors

N/A

Feb 2014 to Aug 2014 (6 months)
Customer Service. at Raya Contact Center (RCC )

Experience Details

Customer Service.

Administration

Experienced (Non-Manager)

N/A


Company Details

Raya Contact Center (RCC ) (multinational)

Cairo, Egypt

More than 1000 employees

Telecommunications

N/A

Oct 2013 to Mar 2014 (5 months)

Education

Bachelor's Degree in Law

Education Details

Bachelor's Degree

Law

Cairo University, Egypt

C / Good / 65 - 75%

N/A

N/A

Cairo University
2010 - 2014
High School - Thanaweya Amma

High School Details

Thanaweya Amma

El Mokattam Languge school

Egypt

2009

A / Excellent / 85 -100%

N/A

El Mokattam Languge school
2009

Training and Courses

Training/Course Details

ICDL

Feb 2010

Cairo Universty

N/A

English at AUC
Apr 2013

Training/Course Details

English

Apr 2013

AUC

N/A

This profile is not updated!
Last update more than 2 months ago.

Jobseeker photo

Profile Skills and Keywords

AdaptiveAdministrationArabicCreativeCustomer CareCustomer ServiceCustomer Service.El Fagr ToursElectronics And SemiconductorsEnglishEtisalat EmiratesFlexibleFrenchHR AssistantHard WorkerHuman ResourcesICDLLawMarketingMicrosoftOffice MangerRaya Contact Center (RCC )SalesSocialSupportSupportiveTeam WorkTelecommunicationsTravel And TourismUIG ToursUniversal Group

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

French

French

: Intermediate

: Beginner

: Beginner

: Intermediate

Fields of Expertise

Microsoft

Microsoft

: Advanced

: Extreme - I love it!

:

3-5 years

Customer service

Customer service

: Advanced

: High

:

1-3 years

Team work

Team work

: Little knowledge

: Extreme - I love it!

:

1-3 years

Key Skills

Hard worker, Creative, Flexible / Adaptive, Social, Supportive

Online Presence

https://www.linkedin.com/in/hagar-magdy-2831b7123?trk=nav_responsive_tab_profilehttps://www.facebook.com/Hagarelsakah

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