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Hafez Fahmy

Sales officer

Cairo, Egypt
  • customer service
  • Amadeus airlines reservation system
  • Sales

Work Experience

  • Sales officer at Egyptair

    May 2005 to Aug 2016 · 11 Years 6 Months
  • Material Analyst at Leoni Wiring Systems

    Jun 2004 to Apr 2005 · 11 Months
  • Export sales specialist at Ahram Factories for Metals

    Jan 2003 to Mar 2004 · 1 Years 5 Months
  • Export Marketing Specialist at Arab Aluminium Company

    Mar 2002 to Jun 2002 · 4 Months

Education

  • Bachelor's Degree in accounting

    Ain Shams University - Egypt 1996 to 2000 · 4 Years
  • High School - Thanaweya Amma

    College de la sainte famille - Egypt 1996

Skills
Tools and Fields of Expertise

  • customer service
  • Amadeus airlines reservation system
  • Sales

Languages

  • French

    Fluent
  • English

    Fluent
  • Arabic

    Fluent

Training & Certifications

  • Selling skills

    Egyptair · 2016
  • Customer service excellence

    Egyptair · 2010
  • Managing airline alliance and partnership

    Egyptair · 2007
  • Passeport and visa fraud detection

    Egyptair · 2006
  • Airport passenger services

    Egyptair · 2005
  • Dangerous goods regulations

    Egyptair · 2005
  • Sita airfare and auto tickets

    Egyptair · 2005
  • Passenger Fares and ticketing

    Egyptair · 2005