HP

Hafeez Pasha

Senior Associate Export Documentation Ops

Dubai, United Arab Emirates

Work Experience

  • Senior Associate Export Documentation Ops

    WNS Global Services Pvt Ltd

    Jul 2024 - Jul 2025 -1 yr

    India

    • Job Details:Working on software application like Opus, LMS, Pass AMS, FortiClient AMS, and other software apps. Following up emails - request working with onshore/front office/client, clearing inboxes and pending requests. Preparing bill of lading manifest from the client’s request. Bill of lading check BDC rate fillings any issue sending to front offices. Working on special reefer and awkward containers booking. Manual and e-request, sending draft to clients via e-mail. Instructions given by clients as per request within 16-hours TAT from the time of received. Amendment/correction any change request as per the latest bill. Checking documents received from clients and agents. If any details missed in bill, BDC will be on hold, we will raise a query to onshore/front offices. Check the clients from blacklisted list. Preparing trade invoices and also GST invoices. Maintaining client’s data and VIP clients on priority. Completing day to day targets allocated by senior manager. Meetings with onshore/front office live chats with clients and agents regarding queries and updates. Working on PH batteries and trade invoices for PH region. Generating invoices for Cambodia and debit note for Vietnam after vessel sale and adding exchange rate in LMS. Generating invoices for Singapore shipments and other regions also. Generating Kuehne Nagel invoices sending to clients and customers. Working on MSC shipments sending invoices to clients before vessel arrival on destination port.
  • Associate Financial Services Operations

    SS&C Fintech Services India Pvt Ltd

    Apr 2022 - Jun 2024 -2 yrs, 2 months

    India

    • Job Details:Carried out day to day processing request from the clients. Maintain client data and their records [update KYC] and change of address, email & phone number. Client deceased change of investor name and also transfer the shares/fund to individuals accounts on client personal request. Respond to client emails and concerns in a timely manner. Meeting day to day targets and completing allocation/pending works from the excel sheet allocated by manager. Meetings with clients and investor live chats with financial investor. Night shift [extra hours as per business requirements].
  • Education

    • Bachelor's Degree in Commerce

      Avinash College of Commerce

      Jan 2022 

    • Bachelor's Degree in CEC

      Gauthami Junior College
    • High School

      Patmos High School

    Skills

    • Citrix
    • Vmware
    • LMS
    • MS Excel
    • MS Word
    • Social Media Networking Communications
    • Knowledge in KYC
    • TA 2000
    • 3270 Rumba
    • Freshworks
    View More

    Languages

    • English

      Fluent
    • Hindi

      Fluent
    • Telugu

      Fluent
    • Urdu

      Fluent
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