Basic Info

Hady Aboshady

5 years

Ras Al Khaima, United Arab Emirates

Bachelor's Degree

Experienced

Work Experience

Sales Executive at Etisalat UAE

Experience Details

Sales Executive

Customer Service/Support, Sales/Retail

Experienced (Non-Manager)

- Welcomes customers by greeting them; offering them assistance.
- Directs customers by escorting them to racks and counters; suggesting items.
- Advises customers by providing information on products.
- Helps customer make selections by building customer confidence; offering suggestions and opinions.
- Documents sale by creating or updating customer profile records.
- Processes payments by totaling purchases; processing checks, cash, and store or other credit cards.
- Keeps client informed by notifying them of preferred customer sales and future merchandise of potential interest.
- Contributes to team effort by accomplishing related results as needed.


Company Details

Etisalat UAE (multinational)

Dubai, United Arab Emirates

More than 1000 employees

Telecommunications

N/A

Jun 2015 to Aug 2016 (1 year 2 months)
Sales Represantitive at Vodafone

Experience Details

Sales Represantitive

Sales/Retail

Entry Level

A. Sell specific products and services to consumers.
B. Demonstrate products and show consumers how to maximize their features.
C. Explain different customizable features.
D. Discuss warranties and replacement parts.
H. Check inventory to ensure product is in stock.


Company Details

Vodafone (multinational)

Alexandria, Egypt

N/A

Telecommunications

www.vodafone.eg.com

Feb 2013 to May 2015 (2 years 2 months)
Call Center Agent at Etisal

Experience Details

Call Center Agent

Customer Service/Support

Entry Level

A. Determines requirements by working with customers.
B. Answers inquiries by clarifying desired information; researching, locating, and providing information.
C. Resolves problems by clarifying issues, researching and exploring answers and alternative solutions; implementing solutions, escalating unresolved problems.
D. Fulfills requests by clarifying desired information, completing transactions, forwarding requests.


Company Details

Etisal (multinational)

Cairo, Egypt

More then 1000 employees

Consumer Services

http://etisal-int.com/

May 2012 to Feb 2013 (9 months)

Education

Bachelor's Degree in Psychology

Education Details

Bachelor's Degree

Psychology

Alexandria University, Egypt

Not specified

Psychology

N/A

Alexandria University
2006 - 2010
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Gamal Abd El Nasser

Egypt

2005

B / Very Good / 75 - 85%

N/A

Gamal Abd El Nasser
2005

Certifications

Certificate details

Conversation Course

May 2011

85 out of 100

N/A

N/A

ALI

N/A

HRM
Mar 2013

Certificate details

HRM

Mar 2013

A

N/A

N/A

Arab Academy For Science Technology & Maritime Transport

- Organizational Behavior.
- Recruitment & Selection.
- Compensation & Benefits Management.
- Labor Law.
- Employee Training & Development.
- Contemporary Management.

Training and Courses

Training/Course Details

Blue Water ( thinking out of the box )

Jan 2013

Four Seasons Training Center

N/A

This profile is not updated!
Last update more than 3 months ago.

Jobseeker photo

Profile Skills and Keywords

AdaptiveAdobe PhotoshopArabicBlue Water ( Thinking Out Of The Box )Business DevelopmentCall CenterCall Center AgentChessConsumer ServicesConversation CourseCustomer ServiceCustomer-orientedEnglishEtisalEtisalat UAEFlexibleFootballHRMHandles StressHard WorkerInternetMicrosoft ExcelMicrosoft OfficeMicrosoft OutlookMicrosoft PowerPointMicrosoft WordPingpongPsychologyRetailRetail AgentSalesSales ExecutiveSales RepresantitiveSupportTeam PlayerTelecommunicationsVodafone

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Internet

Internet

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Word

Microsoft Word

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Excel

Microsoft Excel

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft PowerPoint

Microsoft PowerPoint

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Outlook

Microsoft Outlook

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Office

Microsoft Office

: Advanced

: High

:

3-5 years

Adobe Photoshop

Adobe Photoshop

: Intermediate

: Extreme - I love it!

:

1-3 years

Fields of Expertise

Retail Agent

Retail Agent

: Expert

: Extreme - I love it!

:

1-3 years

Customer service

Customer service

: Expert

: Extreme - I love it!

:

1-3 years

Sales

Sales

: Advanced

: High

:

1-3 years

Call Center

Call Center

: Advanced

: High

:

Less than 1 year

Key Skills

Hard worker, Customer-oriented, Flexible / Adaptive, Handles Stress, Team Player

Online Presence

https://www.linkedin.com/profile/view?id=102526600&trk=nav_responsive_tab_profilehttps://www.facebook.com/profile.php?id=520257675www.vodafone.com.eg

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