
Hady Aly Zaky
Accountant
San Stefano, Alexandria, EgyptWork Experience
AccountantInternship
- Job Details:- Receive and verify invoices and requisitions for goods and services - Verify that transactions comply with financial policies and procedures - Record all cheques - List all vendor cheques in the log book - Maintain listing of accounts payable
Customer ServiceInternship
Mobinil
Jul 2009 - Oct 2009 -3 months
Egypt , Alexandria
- Job Details:- Deal directly with customers either by telephone, electronically or face to face - Respond promptly to customer inquiries - Handle and resolve customer complaints - Obtain and evaluate all relevant information to handle inquiries and complaints - Perform customer verification - Manage customers' accounts - Keep records of customer interactions and transactions - Communicate and coordinate with internal departments - Follow up on customer interactions
Education
BA in E-Commerce
Arab Academy for Science, Technology and Maritime Transport (AAST)Jan 2008 - Jan 2012 - 4 yr
High School - Thanaweya Amma
Victoria CollegeJan 2008
Skills
- Operating Systems (Windows, Mac)
- HTML
- Adobe Photoshop
- WAMP Server
- Core PHP
- XML
- SPSS
- PHP Zend library
- SQL
- Joomla!
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Languages
Arabic
FluentEnglish
FluentFrench
Beginner
Training & Certifications
Financial Management
Mansour Group·2011Technical Support
Mobinil·2009Certificate of The Young Banker's Program
Arab African Bank·2009Financial Crises
Arab African Bank·2009