Basic Info
Hady Hassan
1 year
Cairo, Egypt
Bachelor's Degree
Experienced
Work Experience
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Service Desk Specialist at Etisalat
Experience DetailsService Desk Specialist IT/Software Development Entry Level N/A Company DetailsEtisalat (multinational) Egypt N/A Telecommunications N/A
Sep 2016 to present (10 months)
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Technical Support at STC
Experience DetailsTechnical Support IT/Software Development Entry Level N/A Company DetailsSTC Egypt N/A Security and Surveillance N/A
Feb 2016 to Jul 2016 (5 months)
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IT Sales Engineer at Hand's
Experience DetailsIT Sales Engineer Customer Service/Support Experienced (Non-Manager) N/A Company DetailsHand's Egypt N/A Information Technology Services N/A
Dec 2015 to Jan 2016 (1 month)
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Help Desk Specialist at Computer Shop
Experience DetailsHelp Desk Specialist IT/Software Development Entry Level N/A Company DetailsComputer Shop Egypt N/A Information Technology Services N/A
Oct 2015 to Dec 2015 (2 months)
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Technical support at Xceed
Experience DetailsTechnical support Customer Service/Support Entry Level N/A Company DetailsXceed Egypt N/A Consumer Services , Internet/E-commerce N/A
Dec 2013 to Sep 2014 (9 months)
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Assistant at University
Experience DetailsAssistant Marketing/PR/Advertising Entry Level N/A Company DetailsUniversity Egypt N/A Education N/A
Nov 2013 to Dec 2013 (1 month)
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Achievements
always was above 90% performance and i was the delegation of the Team Leader
Video Recorded the lectures in university and uploaded it to Youtube I got Thanks calls when i was working at call center, and i was the delegation of my Team Leader
Education
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Bachelor's Degree in Communication
Education DetailsBachelor's Degree Communication Helwan University Faculty of Engineering, Egypt Not specified N/A N/A Helwan University Faculty of Engineering
2008 - 2013
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High School - Thanaweya Amma
High School DetailsThanaweya Amma Mubarak experimental School Egypt 2008 A / Excellent / 85 -100% N/A Mubarak experimental School
2008
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Certifications
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CCNA Certified
Aug 2015
Certificate detailsCCNA Certified Aug 2015 N/A N/A N/A
N/A |
Training and Courses
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MCSA Basics at Self Study
Jul 2016
Training/Course DetailsMCSA Basics Jul 2016 Self Study N/A |
Last update more than 2 months ago.
Profile Skills and Keywords
AdaptiveArabicAssistantCCNA CertifiedCisco RoutersCommunicationComputerComputer SoftwareConsumer ServicesCreativeCustomer ServiceE-commerceEducationEnglishEtisalatFlexibleFootballGamesHanging OutHard WorkerHelp Desk SpecialistHonestyITIT Sales EngineerInformation Technology ServicesInternetMCSA BasicsMarketingMicrosoft WindowsMicrosoft WordMobileMoviesNetworksProblem SolverSecurity And SurveillanceService Desk SpecialistSoftware DevelopmentSupportSupportiveTechnical SupportTelecommunicationsSelf-assesed Skills
Tools and Technologies
Microsoft Windows
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Microsoft Word
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Internet
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Cisco Routers
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Fields of Expertise
Customer Service
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Computer Software
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Networks
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Key Skills
Hard worker, Creative, Problem Solver, Flexible / Adaptive, SupportiveOnline Presence
