HM

Hader Mahmoud

customer care agent at Globemed Egypt

Sayeda Zeinab, Cairo, Egypt

Work Experience

  • customer care agentFull Time

    Globemed Egypt

    Apr 2022 - Present -3 yrs, 3 months

    Egypt , Cairo

    • Customer Care CoordinatorFull Time

      Tahra Scan – Radiology Center

      Sep 2020 - Apr 2022 -1 yr, 7 months

      Egypt , Cairo

      • Job Details:Research, troubleshoot, and solve customer issues. Re-created documents for the copy using Microsoft excel, PowerPoint and word. Maintaining compliance with policies and procedures.

    • ReceptionistFull Time

      Al Rahma Hospital - El Katameya

      Aug 2019 - Apr 2020 -8 months

      Egypt , Cairo

      • Job Details:Answer and direct phone calls in a polite and friendly manner. Maintain reception area and all common areas in a clean and tidy manner at all times. Keep detailed and accurate records of visitor requests and of calls received.

      • Education

      • Bachelor's Degree in foreign trade

        Helwan University

        Jan 2016 

      Skills

      • Social Media
      • Problem Solving
      • Human Resources (HR)
      • Customer Service
      • Follow Up

      Languages

      • English

        Intermediate

      • Italian

        Beginner
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