Basic Info

Hadeer saleh

4 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Senior Business Development at JOBAMSTER

Experience Details

Senior Business Development

Business Development

Experienced (Non-Manager)

Planning and executing (financial and marketing) solutions for the services to be deliver to the customers.
 Mentoring work flow with my team and other departments.
 Analyzing opportunities by researching the industry and market trends.
 Maintaining relationships with clients by providing information, support and guidance.
 Communicate with clients to identify product requirements.
 Review financial records to ensure balanced accounts are maintained.
 Identifying products improvements or new products by remaining current on industry trends, market activities, and competitors.
 Ensure compliance with customer service standards and proper customer relationship management.
 Participate in educational workshops, conferences and reviewing professional publications to expand personal network and improve
on existing job knowledge.
 Prepares reports by collecting, analyzing, and summarizing information.
 Maintains quality service by establishing and enforcing organization standards.


Company Details

JOBAMSTER

Cairo, Egypt

51-100 employees

Human Resources

N/A

Feb 2017 to present (7 months)
Acting as senior Business development at JOBMASTER

Experience Details

Acting as senior Business development

Marketing/PR/Advertising , Project/Program Management

Experienced (Non-Manager)

Maintaining and developing relationships with existing customers in person and via telephone calls and emails in Egypt & Mena area.
 Meetings clients to provide them with the needs and helping them to get the best benefit from the service.
 Following up on the implementation of the agreements with operation department.
 Maintain and upgrade existing accounts to ensure ongoing client satisfaction.
 Prepare weekly & monthly reports by collecting, analyzing, and summarizing information.
 Maintains relationships with clients by providing support, information and service improvements.
 Maintains quality service by establishing and enforcing organization standards.
 Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications, establishing
personal networks and participating in professional societies events.
 Negotiating the terms of an agreement and closing sales.
 Responsible for invoices processing cycle from issuing it through the system till assuring collecting on planned time.
 Solving any issue related to the clients by providing after sales service.


Company Details

JOBMASTER

Cairo, Egypt

51-100 employees

Education, Human Resources

http://jobmaster.jobmastergroup.com/

Feb 2016 to Feb 2017 (1 year)
Senior Business Development at QUBE Consulting

Experience Details

Senior Business Development

Marketing/PR/Advertising , Project/Program Management, Business Development

Experienced (Non-Manager)

• Supporting: work with UKs to support program setup and delivery including:

-Scheduling programs and updating financial system
-Delivering classroom materials at 5 stars hotel
-Supporting local trainer queries and travel requirements for the trainers from UK to Egypt

• Develop new business and long term account opportunities through prospecting and cold calling.

• Develop, coordinate and implement sales plans designed to maintain and increase existing business and capture new opportunities.

• Oversee, maintain and upgrade existing accounts to ensure ongoing client satisfaction.

• Complete proposals, follow up on submissions and close business. Be aware of organizational growth.

• Develop sales presentations, conduct seminars and participate in meetings with clients and external vendors.

•Develop and manage consulting service.

•Maintaining customer relationships and ensuring customer loyalty through excellent customer service as well as meeting all clients needs appropriate to their business.

•Tracks service delivery and outcomes in customer database, and reviews documentation of all Business Development counseling sessions in cooperation with team

•Works on sales follow-up activities.

•Works as part of a team and closely with other departments within the organization.

•Evaluate business plans and financial projections.


Company Details

QUBE Consulting

Cairo, Egypt

1-10 employees

Education, Human Resources

http://www.qube-consulting.com/

Sep 2014 to Jan 2016 (1 year 4 months)
Marketing & Sales Executive at QUBE Consulting

Experience Details

Marketing & Sales Executive

Marketing/PR/Advertising , Analyst/Research, Project/Program Management

Experienced (Non-Manager)

daily dealing with new customer , be contact with old customer & social media and internet search.
Also I help in preparing the marketing communication plan and carrying all activities related materials preparation.


Company Details

QUBE Consulting

Cairo, Egypt

1-10 employees

Education

N/A

Mar 2013 to Aug 2014 (1 year 5 months)
Customer Service Representative at Raya

Experience Details

Customer Service Representative

Customer Service/Support

Entry Level

• Respond to incoming customer's calls from Emirates & fulfill their Inquires properly
• Deal with angry or frustrated customers, or customers who may not fully understand their situation
• Solve problems with unique and outside-of-the-box solutions.
• Read emotions by tone or facial gestures, as well as how to keep those emotions positive.
• Receive and remedies customer complaints and grievances.


Company Details

Raya

Cairo, Egypt

More then 1000 employees

Consumer Services

http://www.rayacorp.com/

Nov 2011 to Jan 2013 (1 year 2 months)
Marketing (intern) at Unusual Egypt

Experience Details

Marketing (intern)

Analyst/Research

Entry Level

Marketing Research & making survey with foreign
dealing with business mans and design website


Company Details

Unusual Egypt

Cairo, Egypt

11-50 employees

Travel and Tourism

www.unusualegypt.com

Feb 2011 to Apr 2012 (1 year 2 months)
Vice President at 4P

Experience Details

Vice President

Marketing/PR/Advertising

Student

N/A


Company Details

4P

Cairo, Egypt

51- 100 employees

Education

N/A

Dec 2010 to Dec 2011 (1 year)
Vice President (volunteer) at 4P

Experience Details

Vice President (volunteer)

Marketing/PR/Advertising

Student

N/A


Company Details

4P

Cairo, Egypt

51- 100 employees

Education

N/A

Dec 2010 to Dec 2011 (1 year)
Marketing Research at Unusual egypt

Experience Details

Marketing Research

Marketing/PR/Advertising

Entry Level

N/A


Company Details

Unusual egypt

Cairo, Egypt

11-50 employees

Travel and Tourism

http://unusualegypt.com/

Jan 2010 to Dec 2011 (1 year 11 months)
Vice President (volunteer) at 4P

Experience Details

Vice President (volunteer)

Marketing/PR/Advertising

Student

N/A


Company Details

4P

Cairo, Egypt

51- 100 employees

Education

N/A

Dec 2010 to Dec 2011 (1 year)
Marketing Research at Unusual egypt

Experience Details

Marketing Research

Marketing/PR/Advertising

Entry Level

N/A


Company Details

Unusual egypt

Cairo, Egypt

11-50 employees

Travel and Tourism

http://unusualegypt.com/

Jan 2010 to Dec 2011 (1 year 11 months)
Accountant (intern) at Xceed

Experience Details

Accountant (intern)

Accounting/Finance

Entry Level

• Prepare journal entries Used Oracle system & Excel sheets.
• Prepare Invoices in Arabic and intern it at Oracle system in English.


Company Details

Xceed

Cairo, Egypt

More then 1000 employees

Accounting and Auditing Services, Consumer Services

http://www.xceedcc.com/Home/

Aug 2011 to Jan 2011
Accountant (intern) at Xceed

Experience Details

Accountant (intern)

Accounting/Finance

Entry Level

• Prepare journal entries Used Oracle system & Excel sheets.
• Prepare Invoices in Arabic and intern it at Oracle system in English.


Company Details

Xceed

Cairo, Egypt

More then 1000 employees

Accounting and Auditing Services, Consumer Services

http://www.xceedcc.com/Home/

Aug 2011 to Jan 2011
Head of Marketing (volunteer) at 4P

Experience Details

Head of Marketing (volunteer)

Marketing/PR/Advertising

Entry Level

N/A


Company Details

4P

Cairo, Egypt

11-50 employees

Education

N/A

Nov 2009 to Dec 2010 (1 year 1 month)
Outsider Sales at Avoun

Experience Details

Outsider Sales

Sales/Retail

Entry Level

• Learned how can I make deals
• Know how to deal with different clients & different categories


Company Details

Avoun (multinational)

Cairo, Egypt

More then 1000 employees

Cosmetics

N/A

Feb 2009 to Dec 2010 (1 year 10 months)
HR (intern) at Egypt Air

Experience Details

HR (intern)

Human Resources

Entry Level

N/A


Company Details

Egypt Air (multinational)

Cairo, Egypt

More then 1000 employees

Human Resources

N/A

Aug 2009 to Sep 2009 (1 month)

Education

College Diploma in Sales

Education Details

College Diploma

Sales

American University in Cairo (AUC), Egypt

Not specified

N/A

N/A

American University in Cairo (AUC)
2015 - 2016
College Diploma in marketing

Education Details

College Diploma

marketing, sales

American University in Cairo (AUC), Egypt

Not specified

Marketing & sales

N/A

American University in Cairo (AUC)
2014 - 2015
Bachelor's Degree in Accounting and Business/Management

Education Details

Bachelor's Degree

Accounting and Business/Management

Helwan University Cairo, Egypt

C / Good / 65 - 75%

N/A

N/A

Helwan University Cairo
2007 - 2011
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Amoun Private School

Egypt

2007

B / Very Good / 75 - 85%

N/A

Amoun Private School
2007

Certifications

Certificate details

Marketing & Sales career certificate

Sep 2014

N/A

N/A

N/A

American university in Cairo

N/A

Training and Courses

Marketing at AUC
Feb 2010

Training/Course Details

Marketing

Feb 2010

AUC

N/A

Training/Course Details

IBM’s EDU Egypt

Aug 2011

communication skills, English language, and soft skills

I was trained by internationally licensed master trainers in the following fields: - Global English Voice & Accent - Spoken Grammar - Customer Service oriented Soft Skills - Western Culture - Business Orientation (BPO industry and others) - Data and computer Skills (MS office…etc).

Training/Course Details

Human resources &Marketing management

Jun 2009

YLI Cairo university

N/A

KPI at JOBMASTER
Jun 2016

Training/Course Details

KPI

Jun 2016

JOBMASTER

N/A

This profile is fresh!
Last update 1 days ago.

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Profile Skills and Keywords

AccountantAccountingAccounting And Auditing ServicesAccounting And Business/ManagementActing As Senior Business DevelopmentArabicAvounBusinessBusiness DevelopmentCommunicatorConsumer ServicesCosmeticsCreativeCustomer ServiceCustomer Service RepresentativeEducationEgypt AirEnglishFinanceHRHard WorkerHead Of MarketingHuman ResourcesHuman Resources &Marketing ManagementIBMs EDU EgyptInsuranceInternetKPIMarketingMarketing & Sales Career CertificateMarketing & Sales ExecutiveMarketing ResearchMicrosoft ExcelMicrosoft PowerPointMicrosoft WordOutsider SalesProgram ManagementProjectResearchRetailSalesSenior Business DevelopmentSocialSupportSupportiveTrainingTravel And TourismVice President

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Advanced

: Fluent

: Advanced

Tools and Technologies

Customer Service

Customer Service

: Expert

: Extreme - I love it!

:

1-3 years

Microsoft Excel

Microsoft Excel

: Advanced

: Extreme - I love it!

:

5-7 years

Microsoft Word

Microsoft Word

: Advanced

: Extreme - I love it!

:

3-5 years

Internet

Internet

: Advanced

: Extreme - I love it!

:

5-7 years

Sales

Sales

: Advanced

: Extreme - I love it!

:

3-5 years

Marketing

Marketing

: Advanced

: Extreme - I love it!

:

3-5 years

Microsoft PowerPoint

Microsoft PowerPoint

: Intermediate

: Medium

:

1-3 years

Fields of Expertise

Training

Training

: Expert

: Extreme - I love it!

:

3-5 years

sales

sales

: Advanced

: Extreme - I love it!

:

1-3 years

customer service

customer service

: Advanced

: Extreme - I love it!

:

1-3 years

Key Skills

Communicator, Hard worker, Creative, Social, Supportive

Online Presence

http://www.linkedin.com/profile/view?id=81088107&trk=nav_responsive_tab_profile

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