Hadeer Tolis

Successfully managed and optimized e-commerce operations for three companies in Saudi Arabia, increasing online sales and customer satisfaction through improved user experience and strategic promotions. Led a remote marketing team at Wamda Company, ensuring timely delivery of creative projects and maintaining 100% on-time task completion over 18 months. Built and maintained online stores on Salla, Zid, and Magento, managing product listings, order tracking, and promotions with high accuracy and responsiveness. Improved order processing efficiency by coordinating logistics and fulfillment workflows, resulting in 30% faster delivery times at Lehymat Company. Created organized task tracking systems using Trello, Notion, and Jira, enhancing team productivity and visibility across ongoing projects. Managed customer service operations, ensuring high satisfaction rates and resolving inquiries quickly and professionally. Translated and wrote marketing content and product descriptions for