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Hadeer Reda

Quality Assurance Specialist at Noon

Cairo, Egypt

Work Experience

  • Senior Quality analystFull Time

    Noon

    Jan 2022 - Present -3 yrs, 6 months

    Egypt

    • Quality Assurance SpecialistFull Time

      Noon

      May 2019 - Present -6 yrs, 2 months

      • Customer Service Team LeaderFull Time

        Vodafone UK

        Nov 2017 - Feb 2019 -1 yr, 3 months

        • Escalation agentFull Time

          Vodafone UK

          Jul 2017 - Oct 2017 -3 months

            • Education

            • Bachelor's Degree in Social work

              Helwan University

              Jan 2011 - Jan 2015 - 4 yr

            • High School - Thanaweya Amma

              Modern language school

              Jan 2008 

            Activities

            • Customer service at Mobinil

              Student Activity

              May 2014 - Oct 2014 -5 months

            Languages

            • Arabic

              Fluent

            • English

              Advanced

            Training & Certifications

            • Communication skills

              Ain shams university·2008
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