HF

Hadeer Fouad

Store Manager at Telecom Egypt

Cairo, Egypt

Work Experience

  • Store Manager

    Telecom Egypt

    Feb 2023 - Present -2 yrs, 5 months

    Egypt

    • Job Details:Managing day-to-day store activities and operations. Ensuring customer satisfaction through professional support. Supervising staff, planning meetings, and handling administrative tasks.

  • Team Leader

    Telecom Egypt

    Nov 2021 - Apr 2022 -5 months

    Egypt

    • Job Details:Led a sales team and managed branch performance. Trained new employees and managed internal communications. Solved employee issues and customer inquiries effectively.

  • Sales Specialist

    Telecom Egypt

    Apr 2021 - Oct 2021 -6 months

    Egypt

    • Job Details:Promoted products and services to clients with excellent communication. Resolved customer concerns and maintained client relationships.

  • Call Center Agent

    McDonald's

    Mar 2020 - Mar 2021 -1 yr

    Egypt

    • Job Details:Handled customer calls and inquiries professionally. Managed customer relationship systems and improved interaction quality.

    • Education

    • Bachelor's Degree in Archaeology

      Ain Shams University (ASU)

      Jan 2016 - Jan 2020 - 4 yr

    Skills

    Languages

    • Arabic

      Fluent

    • English

      Intermediate
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