Hadeer Emad

Trella

• Commercial SupervisorFull Time

  Dec 2024 - Mar 2025 -3 months

  Egypt , Cairo

  • Job Details:• Proactively research and analyze the market to identify emerging trends, untapped segments, and new business opportunities for company's services. • Contribute to the development and implementation of the overall commercial strategy, aligning it with the company's growth objectives. • Effectively manage, mentor, and motivate the commercial team, setting clear performance expectations, providing regular feedback, and fostering a collaborative and high-achieving environment. • Define and communicate clear sales targets and KPIs for the commercial team. • Engage with key existing and potential customers through regular visits, building strong and lasting relationships to understand their needs and secure business. • Develop and execute strategies for generating new leads within the market, effectively managing the sales pipeline from initial contact to successful closure. • Oversee the processes for managing shipment losses, working with relevant departments to minimize occurrences and optimize recovery efforts. • Analyze shipments profitability metrics, identify areas for improvement, and implement strategies to increase gross profit margins. • Prepare regular reports on commercial activities, sales performance, market trends, and profitability.
• Senior Account ManagerFull Time

  Mar 2023 - Present -2 yrs, 4 months

  Egypt , Cairo

  • Job Details:- Developing and maintaining strong customer relationships to ensure satisfaction. - Conducting sales presentations, negotiating prices, and closing deals. - Handling customer objections and persistently following up with potential leads. - Identifying customer needs and recommending suitable products and services. - Managing and updating customer databases, tracking sales activities, and preparing reports. - Building and maintaining customer relationships, providing excellent service, and addressing concerns. - Understanding pricing strategies, negotiating and closing profitable deals. - Onboarding customers to the company's tech dashboard to enhance order booking and tracking efficiency

Pan Marine Group

• Pricing specialistFull Time

  Dec 2020 - Dec 2021 -1 yr

  Egypt , Cairo

  • Job Details:• Receive Air/Ocean/Trucking & customs requests from shippers, sales team & agents • Arrange for quotations by contacting Air/Shipping lines & agents. • Contact with shipping lines & build good relations to secure best rates for clients / company tenders. • Collect relevant information to support quality pricing decisions and present analysis.
• Senior Export OfficerFull Time

  Jun 2019 - Mar 2023 -3 yrs, 9 months

  Egypt , Cairo

  • Job Details:• Follow up shipment on daily basis with Shippers, Agents, and Shipping lines. • Create bookings over Air/Sea shipping lines & submit shipments FSD & VGM on time. • Arrange for customs process, prepare bills of lading, packing lists, Invoices, and certificates of origin for each shipment • Complete door to door Air/Sea (FCL – LCL) shipments from origin to delivery. • Support Sales teams in performing indoor and outdoor sales activities. • Respond to customer's inquiries and provide them clear information. • Follow up with vendors to receive shipment invoices and ensure that invoices are sent to customers on time.