Hadeel Medhat Zakaria

Senior Technical Recruiter

Camp Chezar, Alexandria, Egypt

Blackstoneeit

Apr 2023 - Present -2 yrs, 3 months

United Arab Emirates

Job Details:. Support the recruitment team with sourcing, screening, and interview scheduling for the outsourcing accounts/clients. . Follow-up with outsourcing clients regarding their hiring needs, interview feedback, offering stage, and onboarding new resources. · Developed and cultivated lucrative relationships with new and existing clients through effective communication and exemplary interpersonal skills. · Respond to customer inquiries and resolve complaints to establish trust and increase satisfaction. · Conduct regular meetings/checkups and performance reviews to ensure client alignment. · Monitor clients’ feedback and generate reports to identify areas of improvement. · Conduct Regular meetings with the resources assigned to the clients to measure their satisfaction to increase the retention rate. · Acting as the primary focal point in case of escalations or any issues the resources might have to establish trust. · Monitor and evaluate the performance of outsourced resources with clients. · Identify areas for improvement and work with clients to develop action plans. · Address and resolve any conflicts, disputes, or issues that arise with clients.

Squadio

Oct 2021 - Apr 2023 -1 yr, 6 months

Saudi Arabia

Job Details:· Responsible for 360 recruiting and sourcing for a variety of technical roles, like Software Engineers, Tech Leads, Project Managers, and other technically focused roles. . Handle day-to-day communication with our clients on their hiring needs and their hiring status. . Aligning business and IT professionals to roles with leading Fortune +160 clients. . Develop strongly organized pipelines to ensure candidates are consistently aligned to new relevant opportunities. . Maintaining active and passive candidate information in Workable (ATS). . Developing national and international sourcing and recruiting strategies designed to identify qualified candidates through various recruiting tools, such as Linkedin “posts & headhunting using Boolean search” and other professional networks, engaging candidate strengths against client requirements by evaluating, screening, and interviewing candidates. . In charge of hiring for key accounts “unicorn accounts”. . Negotiating wage rates and other terms and conditions of employment with candidates, gaining commitment from candidates for current and future job requirements.

Senior Personnel SpecialistFull Time
Oct 2019 - Sep 2021 -1 yr, 11 months
Egypt , Alexandria
- Job Details:. Perform orientation sessions and contract signing for new hires. . Explain the company's compensation and benefits programs, such as medical insurance, retirement, savings plans, work conditions, and the company hierarchy. . Ensuring new hire paperwork is completed and processed. . Prepare and update employment records related to new hires, transfers, promotions, and terminations. . Responsible for preparing the monthly payroll data, including editing the new hires, transfers, the final settlement for resigned employees, and any deductions or compensation for other employees and tracking sick and annual leave balances. . Keeping records of attendance, tracking employees' absences (regular/ irregular), and sending legal warnings accordingly. . Handle all HR investigation requests on time and according to labor law regulations and the company's internal process. . Following up on employees' contracts, renewals, and terminations. . Conduct exit interviews and handle all the exit processes for resigned employees.
HR SpecialistFull Time
Apr 2017 - Sep 2019 -2 yrs, 5 months
Egypt , Alexandria
- Job Details:. Responsible for 360 Recruitment. . Support Personnel team with some functions like “New hires induction, HR Investigations, facilitate communication between our HR and Operations, conduct exit interviews, and handle all exit process for resigned employees”.

Jul 2015 - Mar 2017 -1 yr, 8 months

Egypt , Alexandria

Job Details:. Participated in Bulk Recruiting for a huge Emirate Account launching. . Receiving requests from the Service Delivery departments for new job availability. . Formulate and implement Recruiting/Sourcing strategies to fulfill the request. . Work through all sourcing channels to find active and passive candidates. . Participate in Recruiting Fairs and Events. . Promote and manage the Referral Program. . Pre-select possible candidates that fit each account profile. . Interviewing potential job candidates for each account (Bulk Recruiting). . Writing offer letters and participating in negotiations over salary. . Ensuring all employment documents are complete and in compliance with Labor law.

Bachelor's Degree in Accounting
Alexandria University (ALEXU)
Jan 2009 - Jan 2013 - 4 yr

• Outgoing global internship program Member at AIESEC Alexandria at AIESEC Alexandria
Volunteering
Sep 2013 - Jun 2014 -9 months
Exchange participant with AIESEC Russia at AIESEC
Volunteering
Jul 2013 - Sep 2013 -2 months