HE

Hadeel Abdelrahman Elafifi

Actively seeking a new opportunity in a progressive organization.

New Cairo, Cairo, Egypt

Work Experience

  • B2B Ecommerce SpecialistFull Time

    Hero Mea

    Apr 2024 - Present -1 yr, 3 months

    • Noon

      • Business Development ExecutiveFull Time

        Nov 2023 - Mar 2024 -4 months

        • Job Details:Building and managing partnerships with sellers and defining actions to achieve KPIs and sales targets by ensuring they grow month-on-month by addressing gaps in their listing, price disparities against offlineonline competition &healthy inventory. -Manage the entire PO process starting from the inbounding plan to the reconciliation process to ensure accuracy in invoices to avoid errors. - Defining assortment strategies by inventory planning to ensure availability of top products and top brands. - Established new partnerships, increasing from 1to 5 sellers, holding annual joint business planning sessions and negotiating competitive contracts. - Collaborated with onsite and marketing teams to build a strong presence for the kids fashion category and the top brands on the website.
      • Commercial operations executiveFull Time

        Sep 2021 - Oct 2023 -2 yrs, 1 month

        • Job Details:- Ensure on shelf availability of all products based on top selling items by communicating with the sellers and the in stock team. - Achieve the core distribution (listing of new Stock Keeping Unit (SKU)),and initiate negotiations about (visibility, shelve space, and promotions). - Developed customer experience including content auditing and catalog quality. - Supporting and reporting to the account managers to help maintaining the relationship with the sellers. - Follow up with the sellers on their daily journey plan and resolve any issues that may arise. Provide constructive feedback on stock handling and implementation of the products on the shelves.
    • Customer experience associateFull Time

      Brantu

      Mar 2021 - Sep 2021 -6 months

      • Job Details:- Responding to customer queries in a timely and effective manner, via phone, email or social media - Collaborating with operations, as well as the marketplace teams to maintain positive experiences for the customers.
    • Educational guide for childrenPart Time

      kidzania

      Jul 2019 - Dec 2019 -5 months

      • Education

        • Bachelor's Degree in mass communication

          Ain Shams University (ASU)

          Jan 2016 - Jan 2020 - 4 yr

        Skills

        • Teamwork
        • Partnerships
        • E-Commerce
        • Time Management
        • Microsoft Office
        • Account Management
        • Fashion Retail
        • Inbound planning
        • Reconciliation
        • Category Management

        Languages

        • Arabic

          Fluent
        • English

          Advanced

        Training & Certifications

        • Market research

          AUC·2021
        • Professional selling skills

          AUC·2019
        • Consumer behavior

          AUC·2019
        • Principals of marketing

          AUC·2018
        • Strategic marketing

          AUC·2018
        • public relations

          egyptair·2017
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