Habiba Samy

Work Experience

Digital Plus KSA

Jan 2025 - Jun 2025 -5 months

Saudi Arabia

Job Details:Managed a portfolio of 70 diverse clients, building strong relationships and resolving complex issues with diplomacy and empathy, resulting in reduced client churn. Successfully handled difficult client situations, de-escalating tensions and finding mutually agreeable solutions through active listening and problem-solving techniques.

Media Solutions UAE

Dec 2022 - Dec 2024 -2 yrs

United Arab Emirates

Job Details:Led and mentored a team of 7 account managers, improving team productivity by targeted training and performance management. Managed a portfolio of 70 diverse clients, building strong relationships and resolving complex issues with diplomacy and empathy, resulting in reduced client churn. Successfully handled difficult client situations, de-escalating tensions and finding mutually agreeable solutions through active listening and problem-solving techniques.

Media Solutions UAE

Mar 2022 - Dec 2022 -9 months

United Arab Emirates

Job Details:Managed client relationships, serving as the primary liaison between clients and internal teams to ensure effective communication and project management. Developed and executed social media strategies, including content creation, scheduling, and community engagement, to achieve client objectives and expand reach. Created original content aligned with brand strategy and target audience, contributing to successful product/service launches and ongoing brand visibility.