Habiba Khaled

Administrative Support at The Holding Company for Drinking Water and Wastewater in Alexandria

Mathshouse

Aug 2023 - Present -9 months

Job Details:Communicated with customers via phone calls to present product or service offers. Delivered sales presentations and explained product or service features and benefits. Responded to customer inquiries and provided solutions to meet their needs. Achieved sales targets by closing deals and completing sales transactions. Recorded and updated customer information in the system regularly.

Elhamd (Clothing)

Jan 2022 - May 2022 -4 months

Job Details:Provided friendly and professional customer service, handling daily inquiries and transactions. Assisted the sales team in communicating with customers and responding to their inquiries. Provided accurate product information to customers and the sales team. Organized and maintained customer data, ensuring regular updates. Monitored and followed up on orders to ensure accurate and timely processing. Supported marketing activities by providing relevant customer and product information.

The Holding Company for Drinking Water and Wastewater in Alexandria

Job Details:Handled calls and messages with employees and clients professionally. Prepared files and reports for managers and meetings. Maintained and organized company documents and records. Provided daily administrative support to the manager. Monitored and recorded employee attendance and working hours. Tracked absences and lateness, preparing related reports. Managed the attendance system to ensure accuracy. Communicated with employees to resolve attendance-related issues. Offered social support to employees and helped resolve personal issues. Organized social activities such as trips and celebrations. Supported team communication and promoted team spirit. Provided assistance in emergencies, including health or social cases.

Bachelor's Degree in Anthropology
Alexandria University (ALEXU)
Jan 2020 - Jan 2024 - 4 yr