HE

habiba elshahed

Technical Support Representative at Teleperformance (Apple Care - French Account)

Egypt

Work Experience

  • Technical Support Representative

    Teleperformance (Apple Care - French Account)

    Jan 2024 - Present -1 yr, 7 months

    • Job Details:Delivering high-quality technical support to French-speaking customers, resolving issues efficiently.
  • Broadcasting Professional

    Radio Filsekka

    Jan 2022 - Jan 2024 -2 yrs

    • Job Details:Engaged audiences as a news anchor, producing and presenting news segments.
  • Marketing Specialist

    Arbian Company

    Jan 2020 - Dec 2020 -11 months

    • Job Details:Developed and implemented marketing strategies to boost brand visibility.
  • Customer Support Representative

    The Weekly Magazine

    Jan 2019 - May 2019 -4 months

    Qatar

    • Job Details:Provided exceptional customer service and support to enhance client relationships.
  • Education

    • Bachelor's Degree in Mass Communication

      Arab Academy for Science, Technology and Maritime Transport (AAST)

    Skills

    Languages

    • English

      Fluent
    • French

      Fluent
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