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Habiba Salah Khattab

Demand and Supply planner at L'oreal Egypt

Haram, Giza, Egypt

Work Experience

  • Demand and Supply plannerFull Time

    L'oreal Egypt

    Sep 2018 - Present -6 yrs, 10 months

    Egypt , Cairo

    • Job Details:Responsible for full demand and supply cycle for the professional products division.  Working with marketing and sales on forecasting future sales and demand.  Work on ABC Classfication of products with the marketing team as well as catalogue management.  Propose and implement solutions to improve demand forecast accuracy.  Successfully communicate forecast and inventory estimations to management.  Monitor and report on important changes in sales forecasts, budgets, and business strategies.  Conduct monthly forecast maintenance.  Address demand-related issues in a timely and effective manner.  Responsible for full ordering cycle with the supply point as well as aligning on any fulfillment issues.  Responsible for full invoicing cycle with the finance team as well as the supply point.
  • Projects ManagerFull Time

    Bel NEAR ( KIRI , LA Vach Qui Rit company)

    May 2017 - Sep 2018 -1 yr, 4 months

    Egypt , Cairo

    • Job Details:Handled all North East Africa project plans and new launches for brands La Vache Kiri, Kiri and Abo El Walad.  Responsible for creating critical path schedules for new promotional activities and new launches in the region.  Acted as a cross functional communicator between Marketing and Supply chain to ensure projects are launched on time and in full.  Conducted project time feasibility studies as well as working with all functions to ensure all critical path schedule points are met.  Handled agencies with respect to packaging designs and new promotional material.  Acted as the face of Marketing with respect to communication with the central team regarding new launches and new SKU’s in the market as well as the feasibility of new projects from different supply points in Europe.  Worked closely with the technical packaging team to align and confirm on marketing demands of packaging material.  Handled crises involving packaging, designs and technical drawings and any setbacks in the project efficiently and in alignment with product launch schedule.  Acted as the main focal point for all functions and stakeholders involved in any projects launched by the company.  Involved in all marketing steps for new launches and new SKU’s as well as market research processes.
  • Customer Service and logistics executive ( Egypt & Libya )Full Time

    Danone Egypt

    Sep 2015 - May 2017 -1 yr, 8 months

    Egypt , Cairo

    • Job Details:Ensured full and timely delivery of goods and services sold to customers, proper execution of order to cash process (order entry, follow-up, quotas, invoicing, claims)  Implemented customer service strategy by customer or cluster of customers aligned with sales in terms of EDI, replenishment, VMI, customer order influence, on shelf availability and total cost saving  Managed full documentation process with supply points and freight forwarders  Ensured the quality and consistency of all customer related data in Danone’s systems as well as the Quality, automation and consistency of all data sent to customers  Received and check customer orders versus customer trade conditions versus stock and sell-in proposals (if known) or previous orders  Acted as an interface with logistics teams for order to delivery cycle ad well as analyzing and communicating SLA performance in line with planning and logistics  Allocated product inventory in line with business priorities (Distributor branch replenishment)  Ensured accurate order entry and execution for the customer using SAP R3  Built and coordinated contingency plans in case of order process issue  Coordinated with Supply Planning on monthly planned orders based on factory production plans  Managed complaints and product returns with customers and insurance companies  Dealt with freight forwarders and supply points in an effective manner and establishing SLA with both parties.  Monitoring the shipments in the pipeline and the expected arrival dates at Egyptian and Libyan ports  Achieved a 95% Distribution enhancement for Egypt as well as enhanced full documentation cycle time for customer’s house team & delivery team to highlight on last period’s performance & identifying gaps.
  • Education

    • Bachelor's Degree in Economics

      German University in Cairo (GUC)

      Jan 2011 - Jan 2015 - 4 yr

    • High School - American diploma

      El Alsson American And British Int. School

      Jan 2011 

    Skills

    • Communication
    • SAP R/3
    • excel

    Languages

    • English

      Fluent
    • Arabic

      Fluent
    • French

      Intermediate

    Training & Certifications

    • Excel Power Tools

      Career Advancers·2018
    • Graduated with Honors From El Alsson American And British Int. School

      2011
    • Certificate of Participation in Model United Nations of the UN association

      United Nations Association ·2010
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