Basic Info

Hossam Abdalla

2 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Account Manager at SuperCoucou,inc.

Experience Details

Account Manager

Tourism/Travel, Operations/Management

Experienced (Non-Manager)

- Agreements with B2B clients
- Manage the payment process for clients
- Link with other company departments
- Handle traveling requests
- Tour operator
- Data Entry
- Researching new trends in the market
- Making deals with clients
- Negotiate mark-up and deals' conditions


Company Details

SuperCoucou,inc. (multinational)

United States

11-50 employees

Travel and Tourism

www.supercoucou.com

Oct 2015 to present (1 year 10 months)
Customer Service Representative at Vodafone UK

Experience Details

Customer Service Representative

Customer Service/Support

Entry Level

- Reviewing client's bills
- Solve clients inquiries
- Check the coverage for clients
- Handling over customers's inquiry to the related department
- Accept bill payments over the phone


Company Details

Vodafone UK (multinational)

Egypt

More than 1000 employees

Telecommunications

N/A

Jun 2012 to Sep 2012 (3 months)

Education

Science of Electrical Engineering and communications in Electrical Engineering and Communications

Education Details

Science of Electrical Engineering and communications

Electrical Engineering and Communications

The British University in Egypt, Egypt

C / Good / 65 - 75%

N/A

N/A

The British University in Egypt
2009 - 2014
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Y.R.L.S.

Egypt

2009

B / Very Good / 75 - 85%

N/A

Y.R.L.S.
2009

Training and Courses

Training/Course Details

Microcontroller

Jul 2013

Jelecom

- Creating a program using C - Functions -Implement programs into hardware - Dealing wth different electronic components

This profile is fresh!
Last update 2 days ago.

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Profile Skills and Keywords

Account ManagerAdventureAnalyticalArabicBusiness Development ManagerCreativeCustmer ServiceCustomer ServiceCustomer Service RepresentativeElectrical Engineering And CommunicationsEnglishGadgetsHard WorkerJavaLeaderManagementMeeting New PeopleMicrocontrollerMicrosoft OfficeNew ExperiencesPhotographyReadingSocialSuperCoucou,inc.SupportTelecommunicationsTourismTravelTravel And TourismTravelingVodafone UK

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Microsoft Office

Microsoft Office

: Expert

: Extreme - I love it!

:

More than 7 years

Java

Java

: Beginner

: High

:

Less than 1 year

Fields of Expertise

Business Development Manager

Business Development Manager

: Advanced

: Extreme - I love it!

:

1-3 years

Custmer Service

Custmer Service

: Beginner

: High

:

Less than 1 year

Key Skills

Analytical, Leader, Hard worker, Creative, Social

Online Presence

https://www.facebook.com/hossam.s.abdalla

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