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Raghda Ahmed ElMahdy

Office Manager -Personal Assistant - Public Relations Specialist

New Cairo, Cairo, Egypt

Work Experience

  • MD Office ManagerFull Time

    International Language Bookshop

    Jun 2023 - Feb 2024 -8 months

    Egypt , Cairo

    • Senior Executive Assistant & Sales AdministratorFull Time

      Knowledgenet

      Mar 2022 - Mar 2023 -1 yr

      Egypt , Cairo

      • Job Details:Coordinate daily calendars of CBO. Plan appointments and events Act as the point of contact between CBO and Sales team. Create regular reports and update internal databases, and manage emails. Make travel arrangements. Respond promptly to managers’ queries. Facilitate internal communication (e.g. distribute information and schedule presentations). Suggest more efficient ways to run the office and troubleshoot malfunctions. Maintaining and updating sales and customer records. Compiling monthly sales reports. Expediting orders through internal liaison. Directing feedback from customers to relevant departments. Identifying new products to add to those on offer. Supporting the sales department with other administrative tasks, if requested.
    • Personal Assistant to Country Manager - Office Manager of head OfficeFull Time

      SUEZ International

      Jan 2016 - Nov 2021 -5 yrs, 10 months

      Egypt , Cairo

      • Job Details:- Managing filing systems; - Developing and implementing new administrative systems, such as record management - Recording office expenditure and managing the budget - Organizing the office layout and maintaining supplies of stationery and equipment-maintaining the condition of the office and arranging for necessary repairs - Organizing and chairing meetings with staff - in lower paid roles this may include typing the agenda and taking minutes, - Implementing and promoting equality and diversity policy - Writing reports for senior management and delivering presentations - Responding to customer enquirers and complaints; - Reviewing and updating health and safety policies and ensuring they are observed; - Attending conferences and training; - Keeps management informed by reviewing and analyzing special reports; summarizing information; identifying trends. - Maintains office staff by recruiting, selecting, orienting, and training employees. - Maintains office staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results. - Contributes to team effort by accomplishing related results as needed.
    • Public Relations SpecialistFull Time

      Misr Travel

      Feb 2010 - Dec 2015 -5 yrs, 10 months

      Egypt , Cairo

      • Job Details:Organizing the Exhibitions and Conferences, which the company where participated. Responsible for communicating with all the newspapers and Magazines, because if the company would like to Publish any advertise as an announcing for new tours and travels . Preparing different designs for Brochures and Flyers by dealing with Advertising Agencies, to pick up the suitable design which is related to the subject that the company is posing .
    • Education

      • BA in Department of English Language and Literature

        Ain Shams University (ASU)

        Jan 2006 - Jan 2011 - 5 yr

      • BA in Faculty of Arts in literature

        Ain Shams University (ASU)

        Jan 2006 - Jan 2011 - 5 yr

      • High School - Thanaweya Amma

        Al Manara language school

        Jan 2006 

      Activities

      • Call Center at Wasla - Microsoft Partner

        Student Activity

        Jan 2009 - Apr 2009 -3 months

      Skills

      • Microsoft Office
      • Internet Research
      • Public Realations
      • Administration
      • Microsoft Excel

      Languages

      • English

        Fluent
      • Arabic

        Fluent
      • French

        Beginner

      Training & Certifications

      • Advanced Business Writing Skills & Netiquette

        Top Business·2018
      • Office Administration Skills

        American Chamber of Commerce in Egypt·2018
      • Human Resource Management

        Smart Training Center·2011
      • Business Skills Model

        Career and Leadership Development Academy "CLDA Egypt" ·2009
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