
Raghda Ahmed ElMahdy
Office Manager -Personal Assistant - Public Relations Specialist
New Cairo, Cairo, EgyptWork Experience
Senior Executive Assistant & Sales AdministratorFull Time
- Job Details:Coordinate daily calendars of CBO. Plan appointments and events Act as the point of contact between CBO and Sales team. Create regular reports and update internal databases, and manage emails. Make travel arrangements. Respond promptly to managers’ queries. Facilitate internal communication (e.g. distribute information and schedule presentations). Suggest more efficient ways to run the office and troubleshoot malfunctions. Maintaining and updating sales and customer records. Compiling monthly sales reports. Expediting orders through internal liaison. Directing feedback from customers to relevant departments. Identifying new products to add to those on offer. Supporting the sales department with other administrative tasks, if requested.
Personal Assistant to Country Manager - Office Manager of head OfficeFull Time
SUEZ International
Jan 2016 - Nov 2021 -5 yrs, 10 months
Egypt , Cairo
- Job Details:- Managing filing systems; - Developing and implementing new administrative systems, such as record management - Recording office expenditure and managing the budget - Organizing the office layout and maintaining supplies of stationery and equipment-maintaining the condition of the office and arranging for necessary repairs - Organizing and chairing meetings with staff - in lower paid roles this may include typing the agenda and taking minutes, - Implementing and promoting equality and diversity policy - Writing reports for senior management and delivering presentations - Responding to customer enquirers and complaints; - Reviewing and updating health and safety policies and ensuring they are observed; - Attending conferences and training; - Keeps management informed by reviewing and analyzing special reports; summarizing information; identifying trends. - Maintains office staff by recruiting, selecting, orienting, and training employees. - Maintains office staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results. - Contributes to team effort by accomplishing related results as needed.
Public Relations SpecialistFull Time
Misr Travel
Feb 2010 - Dec 2015 -5 yrs, 10 months
Egypt , Cairo
- Job Details:Organizing the Exhibitions and Conferences, which the company where participated. Responsible for communicating with all the newspapers and Magazines, because if the company would like to Publish any advertise as an announcing for new tours and travels . Preparing different designs for Brochures and Flyers by dealing with Advertising Agencies, to pick up the suitable design which is related to the subject that the company is posing .
Education
BA in Department of English Language and Literature
Ain Shams University (ASU)Jan 2006 - Jan 2011 - 5 yr
BA in Faculty of Arts in literature
Ain Shams University (ASU)Jan 2006 - Jan 2011 - 5 yr
High School - Thanaweya Amma
Al Manara language schoolJan 2006
Activities
Call Center at Wasla - Microsoft Partner
Student Activity
Jan 2009 - Apr 2009 -3 months
Languages
English
FluentArabic
FluentFrench
Beginner
Training & Certifications
Advanced Business Writing Skills & Netiquette
Top Business·2018Office Administration Skills
American Chamber of Commerce in Egypt·2018Human Resource Management
Smart Training Center·2011Business Skills Model
Career and Leadership Development Academy "CLDA Egypt" ·2009