
Gehan Tawadrous Nagib
Assiut & Minya SSS Project Manager
Assiut, EgyptWork Experience
Assiut & Minya SSS Project ManagerFull Time
Informatique
Nov 2010 - Feb 2012 -1 yr, 3 months
Egypt , Assiut
- Job Details:Managing implementers team to implement SSS program in the government schools inside all Assiut and Minya cities and Implement MS license (Win 7, Office 2010, Asset, forefront)
Customer service CoordinatorFull Time
Feb 2006 - Oct 2008 -2 yrs, 8 months
Egypt , Cairo
- Job Details:Ensure the provision of enough support to customers by managing the team of customer service representatives to provide the highest level of service - Share in RM & Cement e-desktop portal preparing and lunching. - Share in the Cement call center two Updates with Alcatel. - Share in lunching Xceed project
Senior Credit AnalystFull Time
Aug 2003 - Feb 2006 -2 yrs, 6 months
Egypt , Cairo
- Job Details:Manage the portfolios of credit customers, analyze credit situations & manage the credit risk & exposure
Customer service agentFull Time
May 2000 - Aug 2003 -3 yrs, 3 months
Egypt , Cairo
- Job Details:To ensure the satisfaction of the customers by means of following up on the execution of dispatch orders, answering customers' inquiries, respond to their requests, and solving and following-up customers' complaints.
Civil EngineerFull Time
Assiut cement company
Oct 1997 - May 2000 -2 yrs, 7 months
Egypt , Assiut
- Job Details:Share in 12 Villa and Assiut cement club implementation
Education
B.Sc. Engineering in civil
Assiut University (AUN)Jan 1991 - Jan 1996 - 5 yr
High School - Thanaweya Amma
Khadega Youssef Sec. SchoolJan 1991
Languages
Arabic
FluentEnglish
Intermediate
Training & Certifications
ICDL
VirgTech·2010Telephone Master Program
Xceed·2007How to deal a meeting
AUC·2007Delegation
AUC·2007Project Management
AUC·2007Strategic Marketing
AUC·2007Communication Skills
Logic group·2007Time management
ZAD·2007English L 4
Berlitz·2006Sales Academy 3
Quest·2004Credit risk Management
AUC·2004Sales Academy 2
Quest·2003Microsoft Access L1, L2, L3
New Horizons·2003Sales Academy 1
Quest·2002Microsoft Excel 97 Advanced
TRI TECH·2000English course L4
MDCI·1999Business English courses Phase 3
The British Council·1997Business English courses Phase 2
The British Council·1997Business English courses Phase 1
The British Council·1997