Ghous Muhammad

Senior IT Officer

• Job Details:Installing and configuring computer hardware operating systems and applications. Inspection of new installation done by vendors. Inspection of new purchase equipment for new data center installation. PR/DR for new equipment which required for project phase. Installation of surveillance system and training to relevant persons. Installation Huawei switches and racks. Inspection of copper patch panels installed by vendor. Inventory records of whole project phase. Different meetings with vendors for new equipment. Troubleshooting system and network problems and diagnosing and solving hardware or software faults. Working continuously on a task until completion. Prioritizing and managing many open cases at one time. Rapidly establishing a good working relationship with customers and other professionals, e.g., software developers etc. Working on different technologies like Cisco, VMware, Microsoft, D-Link. Installation, configuration and networking of routers and switches. Audio video conferences. SMD management and auditorium programs. Configuring implementing and troubleshooting skill on trunking protocol, VLANs, private VLANs, VTP, STP & port security. Creation of layer-2 & layer-3 ether channels.

Technical Support Executive

• Job Details:Working as technical support executive in Indus Hospital and Health Network center based in Pakistan. Installing and configuring computer hardware operating systems and applications. Troubleshooting system and network problems and diagnosing and solving hardware or software faults. Working continuously on a task until completion. Prioritizing and managing many open cases at one time. Rapidly establishing a good working relationship with customers and other professionals, e.g., software developers etc. Working on different technologies like Cisco, VMware, Microsoft, D-Link. Installation, configuration and networking of routers and switches. Configuring implementing and troubleshooting skill on trunking protocol, VLANs, private VLANs, VTP, STP & port security. Designed virtual private network (VPN) site to site and remote access solutions. Designed multi protocol label switching (MPLS) tunnel Karachi to Lahore. Maintenance and management of security devices, including, but not limited to maintaining firewall services to restrict network protocols and traffic, detecting intrusions or unauthorized access to networks, systems, services, applications or data. Extensive knowledge of PC/LAN -WAN communications hardware and software -protocol environment. Implementation of different types of group policies on clients. Maintaining of data safety & backup system. Networking, hardware/software troubleshooting. Installation, configuration, and networking of routing and switching. Maintain of Indus Hospital networks in all branches of Lahore. Installation, configuration D-Link switches. Configure and maintain Cisco IP phone. Stack wise switches environment configuration. Configure and maintain Cisco access points.

IT Help Desk

• Job Details:Installing and configuring computer hardware operating systems and applications. Troubleshooting system and network problems and diagnosing and solving hardware or software faults. Working continuously on a task until completion. Prioritizing and managing many open cases at one time. Rapidly establishing a good working relationship with customers and other professionals, e.g., software developers etc. Maintaining of data safety & backup system. Networking, hardware/software troubleshooting. Installation, configuration and networking of routers and switches.