Ghaida Mohamed

Sales Administrator & Coordinator

• Job Details:Prepared and submitted accurate daily sales reports and inventory summaries for all company branches, supporting real-time decision-making. Acted as a central liaison between sales, logistics, and finance departments to ensure smooth and timely order fulfillment. Monitored stock availability and proactively raised purchase requisitions to avoid stockouts and ensure uninterrupted operations. Maintained and updated CRM records, ensuring data accuracy and supporting sales pipeline tracking and customer segmentation. Managed customer follow-ups, ensuring satisfaction and resolving issues in coordination with internal teams. Streamlined reporting processes and improved efficiency by 30% through the development of structured Excel templates, data automation, and dashboard integration. Supported the implementation of basic sales forecasting tools to anticipate demand and improve planning accuracy. Ensured proper documentation flow for sales orders, delivery notes, and invoices in compliance with internal controls.

Admin Intern

• Job Details:Assisted in the preparation of sales documentation, reports, and internal correspondence, ensuring accuracy and consistency under supervision. Gained practical experience with inventory management systems and performed accurate data entry and tracking of stock movements. Supported the administrative team with day-to-day tasks including filing, scanning, archiving, and maintaining digital and physical records. Demonstrated strong attention to detail and organizational skills in handling confidential sales documents. Contributed to improving file retrieval time by organizing documents into a standardized digital folder structure. Collaborated with team members to update customer information and assisted in CRM data hygiene activities.

Network Department Trainee

• Job Details:Assisted in real-time network monitoring, identifying minor connectivity issues and supporting initial diagnostic procedures. Observed and documented telecommunication regulatory workflows, gaining exposure to compliance protocols and industry standards. Participated in internal discussions and briefings, enhancing understanding of regulatory frameworks and infrastructure policies.