Basic Info

Ghada abd elrazek

Less than 1 year

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Vendor manager at TranslationPartner

Experience Details

Vendor manager

Human Resources

Manager

I am responsible searching for qualified freelancers to work with our company to give our clients the desired quality ,so I send tests to evaluate them and maintain an accurate database of our freelancers,in addition to my ability to deal with frequent changes,delays, and interruptions.


Company Details

TranslationPartner

Cairo, Egypt

11-50 employees

Translation and Localization

www.TranslationPartner.com

Mar 2016 to present (1 year 4 months)
Customer service agent at Vodafone UK

Experience Details

Customer service agent

Customer Service/Support

Experienced (Non-Manager)

i was customer service agent at billing deparment and i was responisble for responding to customers' quries and taking the payments for their bills and offering new services and offers to save their money plusexplaing the charges issued if they asked that and made them be satisfied with our service and it was a good experience for me because i learned how i handle the customers and how i can do multi tasks at the same time in addition improving my speaking in English.


Company Details

Vodafone UK

Cairo, Egypt

101-500 employees

Consumer Services

www.Vodafone.uk.co.com

Oct 2015 to Dec 2015 (2 months)

Achievements


In the secondary school i achieved my goal in getting high grades to join the college of commerce( English section ) which was my dream

Education

Bachelor of English commerce in accounting

Education Details

Bachelor of English commerce

accounting, accountant

Cairo University, Egypt

C / Good / 65 - 75%

managerial accounting ,business , purchasing ,sales ,math ,economics,operational research and marketing.

i took scholarship at Yat learing center about how to be qualified for the work environment including (communication skills,business English and computer skills) .

Cairo University
2011 - 2015
Bachelor's Degree in business

Education Details

Bachelor's Degree

business

Cairo University, Egypt

C / Good / 65 - 75%

cost accounting,business, marketing, sales purchases, economics, math .

N/A

Cairo University
2011 - 2015
Bachelor's Degree in businee and accounting

Education Details

Bachelor's Degree

businee and accounting, accountant

Cairo University, Egypt

C / Good / 65 - 75%

cost accounting,business marketing purshasing , auditing, management math , operational research, economics.

N/A

Cairo University
2011 - 2015
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Gamal Abd ElNasr

Egypt

2010

A / Excellent / 85 -100%

N/A

Gamal Abd ElNasr
2010

Training and Courses

Training/Course Details

ICDL

Jan 2015

cairo university

i trained how to write on Microsoft word ,excel , PowerPoint and internet applications.

Training/Course Details

English course

Jan 2016

Gateway academy

i took English course at Gateway and i learned how to speak English correctly and doing role plays and presentations about topics in English.

This profile is outdated!
Last update more than 8 months ago.

Jobseeker photo

Profile Skills and Keywords

AccountantAccountingAdaptiveAnalyticalBusinee And AccountingBusinessConsumer ServicesCustomer ServiceCustomer Service AgentDoing ShoppingEnglishEnglish CourseFlexibleGoing To The Gym And All The Time I Like Improving My Skills And Also I Like Reading About Marketing Because I Have A Passion To Know About This Field.Human ResourcesI Like ReadingICDLMicrosoft ExcelMicrosoft PowerPointMicrosoft WordOrganizerPresenterSupportSupportiveTranslation And LocalizationVendor ManagerWatching English Movies

Self-assesed Skills

Languages

English

English

: Advanced

: Advanced

: Advanced

: Advanced

Tools and Technologies

Microsoft Word

Microsoft Word

: Advanced

: High

:

Less than 1 year

Microsoft Excel

Microsoft Excel

: Intermediate

: Medium

:

Less than 1 year

Microsoft PowerPoint

Microsoft PowerPoint

: Intermediate

: Medium

:

1-3 years

Key Skills

Analytical, Presenter, Organizer, Flexible / Adaptive, Supportive

Like ghada`s profile? Share it!

Get Your own Wuzzuf Profile Now !

Employer? If you're representing an organization or an enterprise, Signup here for FREE to see Ghada's full profile and find more great talent and professionals to join your team.