George Elraheb

IT Specialist (Hardware & Software)

• Job Details:Supported IT operations across Elle Cosmetics, Alfouad Pharmacy Management, ETE Management, and Derma Elle. Managed user accounts via Active Directory and handled Hostgator email configuration. Installed, configured, and maintained operating systems, hardware, and software. Secured LAN/WAN and Wi-Fi networks; monitored performance and resolved connectivity issues. Handled VPN configuration and Fortigate firewall installation. Oversaw IT procurement, inventory, and asset tracking. Maintained and supported CCTV systems and biometric access devices. Delivered prompt support to both on-site and remote employees.

IT Support Specialist

• Job Details:Provided helpdesk and onsite support for hardware, software, and networking issues. Assisted in application troubleshooting and end-user support. Handled password resets, account management, and user access.

IT Specialist (Hardware & Software)

• Job Details:Administered Active Directory accounts and Hostgator email setups. Configured routers, switches, and network infrastructure. Managed VPNs and Fortigate firewalls. Supported system access, printers, and LAN-related issues.