
Gena Shrief Allam
Chief Operator
Heliopolis, Cairo, EgyptWork Experience
Chief OperatorFull Time
Travel Harmony Egypt
Jul 2007 - Aug 2015 -8 yrs, 1 month
Egypt , Cairo
- Job Details:•Converse with customer to determine destination, mode of transportation, travel dates, financial considerations and accommodation required. •Liaising with travel partners, including airlines and hotels, to manage bookings and schedules. •Compute cost of travel and accommodations, using calculator, computer, carrier tariff books, and hotel rate books and quote packages tour’s costs. •Plan, describe, arrange, and sell itinerary tour packages and promotional travel incentives offered by various travel carries. •Managing budget and maintaining statistical/financial records. •Overseeing the smooth, efficient running of the business. •Promoting and marketing the business. •Recruiting, training and supervising staff. •Preparing promotional materials and displays. •Coordinating with the most documentary channels and productions company (Ex.: BBC , National Geographic, Discover channels, Atlantic Production, Lion TV , TV6 …etc). •Handling Events and Conferences. •Ticketing with all airlines (Sabre System)
Assistant Chief OperatorFull Time
Travel Harmony Egypt
May 2006 - Jul 2007 -1 yr, 2 months
Egypt , Cairo
Education
BSC in Commerce
Ain Shams University (ASU)Jan 2001 - Jan 2005 - 4 yr
High School - Thanaweya Amma
Masr El Gdeda El NamozgyaJan 2001
Achievements
playing volleyball for years
Skills
- Tourism
- Microsoft Office
- Internet
- Microsoft Excel
- Microsoft Word
- Customer Services
- Google earth
- operation
- Microsoft Powerpoint
- Aviation
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Languages
Arabic
FluentEnglish
AdvancedSpanish
Beginner
Training & Certifications
Human Resources Management
Cambridge University - CTC Academy ·2011