Basic Info

Gehad Noaman

10 years

Cairo, Egypt

Bachelor's Degree

Manager

Work Experience

HR & Admin Manager at 122Apps

Experience Details

HR & Admin Manager

Human Resources

Manager

- Lead the organization’s human resources operations, where a new system
was put in place to support the growing number of employees.
- Update the company's internal policies and procedures to ensure smooth
workflow in compliance to the Egyptian Labor Law.
- Build employees' personal files system to ensure compliance to labor and
social insurance law.
- Enhanced recruitment process and quality of hiring through increase in
sourcing channels and implementation of time to fill concept.
- Designs the selection matrix for choosing the optimum recruitment
channel and recruitment source.
- Monitors and constantly reduces the costs of the recruitment process.
- Sets the social media communication strategy for different job profiles and
functions in the organization.
- Oversee payroll, review, validate and implement the benefits program
such as medical coverage, mobile allowance, etc., on all employees, each
in his/her level to guarantee the levels equalization.
- Conducts annual salary survey and develop salary budget.
- Identify training needs by evaluating strengths and weaknesses.
- Assess training effectiveness to ensure on corporation of taught skills and
techniques into employees work.
- Acclimate new hires to the business and conduct orientation sessions.
- Monitor performance evaluation program as necessary.
- Evaluates reports, decisions, and results of department in relation to
established goals and recommends new approaches.
- Develop and maintain effective organization of responsibility, including
efficient coaching, workflow patterns, and performance standards.


Company Details

122Apps

Cairo, Egypt

11-50 employees

Information Technology Services

N/A

Jan 2016 to present (1 year 6 months)
HR and Operations Manager at DashSoft

Experience Details

HR and Operations Manager

Human Resources, Operations/Management

Manager

- Lead the organization’s human resources operations, where a new system was put in place to support the growing number of employees.
- Update the company's internal policies and procedures to ensure smooth workflow in compliance to the Egyptian Labor Law.
- Build employees' personal files system to ensure compliance to labor and social insurance law.
- Enhanced recruitment process and quality of hiring through increase in sourcing channels and implementation of time to fill concept.
- Oversee payroll, review, validate and implement the benefits program
such as medical coverage, mobile allowance, etc., on all employees, each
in his/her level to guarantee the levels equalization.
- Conducts annual salary survey and develop salary budget.
- Identify training needs by evaluating strengths and weaknesses.
- Assess training effectiveness to ensure on corporation of taught skills and
techniques into employees work.
- Acclimate new hires to the business and conduct orientation sessions.
- Monitor performance evaluation program as necessary.
- Evaluates reports, decisions, and results of department in relation to
established goals and recommends new approaches.
- Develop and maintain effective organization of responsibility, including
efficient coaching, workflow patterns, and performance standards.
- Plan, direct and manage the performance of all internal operations. So, as
to maintain and develop business growth in accordance with the overall
strategy.
- Managing the organization operation, by tackling all the areas of potential
cost saving.
- Ensure at all times, that all defined KPIs are met to support the delivery of
quality standards and customer satisfaction targets.
- Following up on current and prospecting new clients.
- Creating and maintaining strong relationship with existing clients.
- Ensuring all aspects of daily operations for All Company’s Projects are
running effectively and efficiently.
- Develop, implement and maintain effective internal Quality Assurance on
all processed fields of business deliverable.
- Ensure meeting the staff productivity standard.
- Keeping accurate records of discussions or correspondence with
customers.


Company Details

DashSoft

Cairo, Egypt

11-50 employees

Information Technology Services, Information Technology Services

N/A

Oct 2013 to Dec 2015 (2 years 2 months)
HR and Personal Assistant to CEO at EgyGo.net

Experience Details

HR and Personal Assistant to CEO

Administration, Human Resources

Manager

- Acting as the HR and Admin Manager
- Build employees' personal files system to ensure compliance to labor and
social insurance law.
- Follow up in recruitment and placement of required staff.
- Establishment of organizational structure, delegation of tasks.
- Oversee payroll, review, validate and implement the benefits program
such as medical coverage, mobile allowance, etc., on all employees, each
in his/her level to guarantee the levels equalization.
- Acclimate new hires to the business and conduct orientation sessions.
- Establish work schedules.
- Track each team member’s performance.
- Ensure smooth running of the CEO’s office operations.
- Assist the CEO on daily administrative tasks.
- Monitor and action emails addressed to CEO and interacting with high
profile visitors in his absence.
- Maintain an efficient filing and trace system, both in hard copy and
electronic format.
- Organizing and attending various meetings and keeping track of meeting
minutes.


Company Details

EgyGo.net

Cairo, Egypt

11-50 employees

Marketing and Advertising

N/A

Jan 2010 to Sep 2013 (3 years 8 months)
Recruitment Specialist at Spinneys

Experience Details

Recruitment Specialist

Human Resources

Experienced (Non-Manager)

- Develop and update recruitment plan.
- Ensure job descriptions for recruited vacancies include the right skills and
competencies needed to do the job.
- Work with department managers to develop job descriptions and announcements,
- post advertisements in a variety of online recruiting sources.
- Recommend creative and alternative advertising venues and strategies.
- Review online applications, evaluate qualifications, conduct pre-screen interviews,
- Coordinate pre-employment tests if required and develop a short list of potential candidates.
- Present fully-screened qualified candidates to department managers in a timely manner and coordinate interviews.
- Manage candidate interview results and provide candidates feedback on interview results as appropriate.
- Participate in the offer process including negotiating offers with candidates.
- Build and maintain database of qualified professionals to rapidly respond to talent management needs.


Company Details

Spinneys (multinational)

Cairo, Egypt

More than 1000 employees

Retail

N/A

Apr 2009 to Dec 2009 (8 months)
Customer Service Team Leader / CS Dept. at SHUAA Securities – Egypt

Experience Details

Customer Service Team Leader / CS Dept.

Customer Service/Support

Experienced (Non-Manager)

- Maintain and improve communication channels between customer service team and other departments to ensure smooth work operations.
- Motivate and develop team members to meet business needs and objectives.
- Setting work schedule and evaluating the performance periodically on service quality standards.
- Keeping accurate records of direct of indirect communication with customers.
- Handling clients’ complaints efficiently and liaison with appropriate departments for solution and enhanced customer satisfaction.
- Creating individuals/institution’s real account.
- Activate real and demo accounts.
- Make the final revision for all the new contracts.


Company Details

SHUAA Securities – Egypt (multinational)

Cairo, Egypt

51-100 employees

Capital Markets , Financial Services

N/A

Apr 2007 to Mar 2009 (1 year 11 months)
MD Personal Assistant. at Trag Limited Co.,

Experience Details

MD Personal Assistant.

Administration

Entry Level

- Handel all the administrative tasks.
- Ensures the smooth running of the MD’s office operations
- Meets and greets clients and visitors of MD.
- Attend executive meeting, take and distribute the meeting minutes
- Maintain hard copy and electronic filing system to create and modify documents
- Ensures protection and security of files and records
- Deals with a wide range of human resource issues
- Monitor the monthly reports through receiving required reports from the different Business Units Managers.


Company Details

Trag Limited Co.,

Cairo, Egypt

N/A

Chemicals

N/A

Aug 2004 to Mar 2007 (2 years 7 months)

Education

BSc in Commerce

Education Details

BSc

Commerce

Ain Shams University, Egypt

C / Good / 65 - 75%

N/A

N/A

Ain Shams University
2000 - 2004
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Ramses college for girls (RCG)

Egypt

2000

A / Excellent / 85 -100%

N/A

Ramses college for girls (RCG)
2000

Certifications

HRICP
Jun 2014

Certificate details

HRICP

Jun 2014

N/A

N/A

N/A

American Certification Institute

N/A

Training and Courses

Human Resources Management . at Amcham
May 2010

Training/Course Details

Human Resources Management .

May 2010

Amcham

N/A

Business Development Skills. at Amcham
May 2010

Training/Course Details

Business Development Skills.

May 2010

Amcham

N/A

Effective Leadership at
Jul 2016

Training/Course Details

Effective Leadership

Jul 2016

N/A

Effective Presentation at
Jun 2016

Training/Course Details

Effective Presentation

Jun 2016

N/A

Customer Relationship Management. at
Jun 2016

Training/Course Details

Customer Relationship Management.

Jun 2016

N/A

This profile is outdated!
Last update more than 8 months ago.

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Profile Skills and Keywords

AdministrationArabicBusiness Development Skills.Capital MarketsChemicalsCommerceCreativeCustomer Relationship Management.Customer ServiceCustomer Service Team Leader / CS Dept.Effective LeadershipEffective PresentationEnglishFinancial ServicesHRHR & Admin ManagerHR And Operations ManagerHR And Personal Assistant To CEOHRICPHard WorkerHuman ResourcesHuman Resources Management .Information Technology ServicesInternetMD Personal Assistant.MS OfficeManagementManagmentMarketing And AdvertisingOperationsOrganizerProblem SolverReadingRecruitment SpecialistRetailSHUAA Securities EgyptShoppingSpinneysSupportSupportiveSwimmingTraveling

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Advanced

: Fluent

: Fluent

Tools and Technologies

MS Office

MS Office

: Expert

: Extreme - I love it!

:

More than 7 years

Internet

Internet

: Expert

: Extreme - I love it!

:

More than 7 years

Fields of Expertise

Administration

Administration

: Expert

: Extreme - I love it!

:

5-7 years

Operations

Operations

: Advanced

: High

:

1-3 years

managment

managment

: Advanced

: Extreme - I love it!

:

3-5 years

Customer Service

Customer Service

: Advanced

: High

:

1-3 years

HR

HR

: Advanced

: Extreme - I love it!

:

More than 7 years

Key Skills

Hard worker, Creative, Organizer, Problem Solver, Supportive

Online Presence

http://www.linkedin.com/profile/view?id=63267325&trk=tab_pro

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