Basic Info

Gehad Marghany

1 year

Giza, Egypt, Egypt

Bachelor's Degree

Experienced

Work Experience

Account advisor at Vodafone UK

Experience Details

Account advisor

Customer Service/Support

Entry Level

handle customers and answer queries and solve issues


Company Details

Vodafone UK

6th of October, Egypt

More than 1000 employees

Telecommunications

www.vodafone.co.uk

Jul 2016 to present (5 months)
Media manager and data analysis at TIEC

Experience Details

Media manager and data analysis

Media/Journalism/Publishing

Entry Level

gather and analyse data required for the website
put the required media files to be applicable to the articles in the site


Company Details

TIEC

Assiut Governorate, Egypt

11-50 employees

Information Technology Services

http://www.arfny.com/

Jun 2014 to Jan 2015 (7 months)
Branch coordinator and interview assistant at TIEC

Experience Details

Branch coordinator and interview assistant

Human Resources

Entry Level

help management in interviewing new employees
coordinate the branch duties and time tables


Company Details

TIEC

Assiut Governorate, Egypt

11-50 employees

Information Technology Services

http://www.arfny.com/

Jun 2014 to Jan 2015 (7 months)
English instructor at International British Institution ( IBI )

Experience Details

English instructor

Education/Teaching, Training/Instructor

Experienced (Non-Manager)

English instructor for juniors and seniors at the institution


Company Details

International British Institution ( IBI ) (multinational)

Assuit, Egypt

11-50 employees

Education

https://www.facebook.com/IBI-Assuit-_International-British-Institute-293721797394955/

Jun 2014 to Jul 2014 (1 month)

Education

BA in commerce in English

Education Details

BA

commerce in English

Assiut University, Egypt

B / Very Good / 75 - 85%

Accounting political science organizational behavior Economics tax auditing mathematics managerial studies

N/A

Assiut University
2009 - 2013
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Badr Language School

Egypt

2009

A / Excellent / 85 -100%

N/A

Badr Language School
2009

Training and Courses

Training/Course Details

English

Aug 2012

Berlitz

• Got excellent grade. • Learned business process outsourcing. • Developed my ability to build effective and efficient team.

Training/Course Details

Employability skills

Feb 2013

American university in Cairo, Asyut University

• Conducted a full self-assessment process of skills, interest, values and personal preferences. • Gained exposure through experiential activities to major aspects of leadership, teamwork, communication, presentation skills and leadership training.

Training/Course Details

Audit Simulation

Apr 2012

price water-house Cooper (PWC)

• Acquired knowledge about auditing process. • Got experience about external market real life.

Training/Course Details

BPO and customer service

Sep 2013

EDU Egypt training at ITI Assiut

• Learned about BPO and customer service

This profile is not updated!
Last update more than 3 months ago.

Jobseeker photo

Profile Skills and Keywords

Account AdvisorAmerican ActorsArabicAudit SimulationBPO And Customer ServiceBranch Coordinator And Interview AssistantCommerce In EnglishCustomer ServiceDrawingEducationEmployability SkillsEnglishEnglish InstructorFacebookFoodFreehand DrawingHuman ResourcesInformation Technology ServicesInstructorInternational British Institution ( IBI )Internet SearchJournalismLearning New Things About EverythingMediaMedia Manager And Data AnalysisMicrosoft WordPublishingReadingSmart PeopleSocial MediaSupportSwimmingTeachingTelecommunicationsTrying New And Wild ThingsWalkingWuzzuf.com

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Freehand Drawing

Freehand Drawing

: Expert

: Extreme - I love it!

:

1-3 years

Internet Search

Internet Search

: Expert

: Extreme - I love it!

:

Less than 1 year

Teaching

Teaching

: Advanced

: Medium

:

Less than 1 year

Microsoft Word

Microsoft Word

: Intermediate

: Extreme - I love it!

:

5-7 years

Fields of Expertise

instructor

instructor

: Advanced

: High

:

Less than 1 year

social media

social media

: Intermediate

: High

:

Less than 1 year

BPO and customer service

BPO and customer service

: Intermediate

: High

:

Less than 1 year

customer service

customer service

: Little knowledge

: Little

:

Less than 1 year

Online Presence

https://www.facebook.com/gehad.marghanyelshelh@gehad_marghany

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