Basic Info
Gehad Marghany
1 year
Giza, Egypt, Egypt
Bachelor's Degree
Experienced
Work Experience
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Account advisor at Vodafone UK
Experience DetailsAccount advisor Customer Service/Support Entry Level handle customers and answer queries and solve issues Company DetailsVodafone UK 6th of October, Egypt More than 1000 employees Telecommunications www.vodafone.co.uk
Jul 2016 to present (1 year)
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Media manager and data analysis at TIEC
Experience DetailsMedia manager and data analysis Media/Journalism/Publishing Entry Level
gather and analyse data required for the website Company DetailsTIEC Assiut Governorate, Egypt 11-50 employees Information Technology Services http://www.arfny.com/
Jun 2014 to Jan 2015 (7 months)
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Branch coordinator and interview assistant at TIEC
Experience DetailsBranch coordinator and interview assistant Human Resources Entry Level
help management in interviewing new employees Company DetailsTIEC Assiut Governorate, Egypt 11-50 employees Information Technology Services http://www.arfny.com/
Jun 2014 to Jan 2015 (7 months)
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English instructor at International British Institution ( IBI )
Experience DetailsEnglish instructor Education/Teaching, Training/Instructor Experienced (Non-Manager) English instructor for juniors and seniors at the institution Company DetailsInternational British Institution ( IBI ) (multinational) Assuit, Egypt 11-50 employees Education https://www.facebook.com/IBI-Assuit-_International-British-Institute-293721797394955/
Jun 2014 to Jul 2014 (1 month)
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Education
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BA in commerce in English
Education DetailsBA commerce in English Assiut University, Egypt B / Very Good / 75 - 85% Accounting political science organizational behavior Economics tax auditing mathematics managerial studies N/A Assiut University
2009 - 2013
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High School - Thanaweya Amma
High School DetailsThanaweya Amma Badr Language School Egypt 2009 A / Excellent / 85 -100% N/A Badr Language School
2009
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Training and Courses
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English at Berlitz
Aug 2012
Training/Course DetailsEnglish Aug 2012 Berlitz • Got excellent grade. • Learned business process outsourcing. • Developed my ability to build effective and efficient team. |
Training/Course DetailsEmployability skills Feb 2013 American university in Cairo, Asyut University • Conducted a full self-assessment process of skills, interest, values and personal preferences. • Gained exposure through experiential activities to major aspects of leadership, teamwork, communication, presentation skills and leadership training. |
Training/Course DetailsAudit Simulation Apr 2012 price water-house Cooper (PWC) • Acquired knowledge about auditing process. • Got experience about external market real life. |
Training/Course DetailsBPO and customer service Sep 2013 EDU Egypt training at ITI Assiut • Learned about BPO and customer service |
Last update more than 10 months ago.
Profile Skills and Keywords
Account AdvisorAmerican ActorsArabicAudit SimulationBPO And Customer ServiceBranch Coordinator And Interview AssistantCommerce In EnglishCustomer ServiceDrawingEducationEmployability SkillsEnglishEnglish InstructorFacebookFoodFreehand DrawingHuman ResourcesInformation Technology ServicesInstructorInternational British Institution ( IBI )Internet SearchJournalismLearning New Things About EverythingMediaMedia Manager And Data AnalysisMicrosoft WordPublishingReadingSmart PeopleSocial MediaSupportSwimmingTeachingTelecommunicationsTrying New And Wild ThingsWalkingWuzzuf.comSelf-assesed Skills
Tools and Technologies
Freehand Drawing
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Internet Search
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Teaching
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Microsoft Word
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Fields of Expertise
instructor
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social media
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BPO and customer service
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customer service
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Online Presence
