Gehad Youssry Mahmoud

Senior Regional Key Accounts SpecialistFull Time

• Job Details:- Support our key partners in MENA region to manage menu and content related requests, execute marketing campaigns, and provide necessary technical support. - Operate logistics operations with local teams in each country and manage the communications between our company and our stakeholders to ensure our customers satisfaction.

Smart Home Services Technical Support SpecialistFull Time

• Job Details:- Diagnose and resolve customer problems with smart home devices. - Provide technical support via phone, email, or chat, and guide customers through setup and configuration processes. - Troubleshoot connectivity issues between devices and the smart home network.

Advanced Technical Support SpecialistFull Time

• Job Details:- Diagnose and resolve complex technical problems with internet connectivity, phone lines, data plans, or other telecom services offered by the company. - Research and replicate difficult issues to identify root causes and implement solutions. - Proactively identify potential problems and take steps to prevent them from recurring.