Wael Ibrahim

Rooms Division ManagerFull Time

• Job Details:● Organize and supervise the efficient operation of all sub sections of the department. ● co-ordinate with the other department with regards to necessary information. ● Ensure proper communications is maintained among the sub department. ● Build up an efficient team of staff, ensure continued high standards by taking active interest of safety. and staff motivation. ● Keep good relationship with travel agents, and governmental offices ● Maximize the occupancy percentage and achieve the highest revenue possible. ● Ensure that all the department equipments and fixtures are kept in a good functioning condition, and maintained when needed. ● Keep records of rooms maintenance and follow up. ● Welcome and escort vip guests to their accommodation. ● Sanctioning leave applications for the department staff. ● Ensure that all recording system for all front office activities are followed ( contract schedule-promotion ,etc. ● Conduct regular meeting with all the department staff. ● Follow up the daily briefing in all the sub sections of the department. ● To maintain individual records for all the front office staff related to vacation, staff promotion, advises, performance appraisal, etc. ● Ensure that all the department staff report to their duties on time in a clean presentable appearance according to the standard set. ● Ensures that the governmental paper work is done properly and submitted on time. ● To monitor the front office departmental expenses. ● To attend the daily briefing headed by the general manager of the property or his delegate. ● To Maintain and update a guest comment file, and mailing list.