Gasser kamel kamel

Regional Head of OperationsFull Time

• Job Details:Direct reports: 5 Operations managers ○ Formulate business strategy with others in the executive team ○ Design policies that align with overall strategy ○ Implement efficient processes and standards ○ Coordinate customer service operations and find ways to ensure cust retention ○ Ensure compliance with local and international laws (e.g. data protection) ○ Oversee the implementation of technology solutions throughout the organization ○ Manage contracts and relations with customers, vendors, partners other stakeholders ○ Evaluate risk and lead quality assurance efforts ○ Oversee expenses and budgeting to help the organization optimize and benefits ○ Mentor and motivate teams to achieve productivity and engagement ○ Report on operational performance and suggest improvements

Regional Dispatch Operations Manager MENA at Delivery HeroFull Time

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