Basic Info

Gamal Abdel Baky

More than 15 years

Cairo, Egypt

Doctorate Degree

Manager

Work Experience

Corporate Senior Supervisor at Mobinil (World Trade Center)

Experience Details

Corporate Senior Supervisor

Customer Service/Support

Manager

Responsibilities:
-Achieving sales targets and boosting profitability, analyzing competitors and keeping ahead of market trends.
-Conducting internal training processes, orientation programmes and hands on training on software applications.
-Liaising with internal and external auditors, checking compliance, safety of storage areas, safety of cash handling positions and accuracy of stock control processes.
-Coordinating all shop stock issues, mentoring and supporting stock keepers in physical counts, sudden audits and registering stock activities on daily basis.


Company Details

Mobinil (World Trade Center)

Cairo, Egypt

More then 1000 employees

Telecommunications

www.mobinil.com

May 2001 to Dec 2014 (13 years 7 months)
Corporate Senior Supervisor at Mobinil (World Trade Center)

Experience Details

Corporate Senior Supervisor

Customer Service/Support

Manager

Responsibilities:
Achieving sales targets and boosting profitability, analyzing competitors and keeping ahead of market trends.
Conducting internal training processes, orientation programs and hands on training on software applications.
Liaising with internal and external auditors, checking compliance, safety of storage areas, safety of cash handling positions and accuracy of stock control processes.
Coordinating all shop stock issues, mentoring and supporting stock keepers in physical counts, sudden audits and registering stock activities on daily basis.


Company Details

Mobinil (World Trade Center)

Cairo, Egypt

More then 1000 employees

Telecommunications

www.mobinil.com

Nov 1999 to Dec 2014 (15 years 1 month)

Education

Doctorate of Business Administration in Strategic Management

Education Details

Doctorate of Business Administration

Strategic Management

Arab Academy for Science, Technology and Maritime Transport, Egypt

B / Very Good / 75 - 85%

Research Methodology, Applied Micro Economics, Corporate Finance, Operational Analysis and Design, Marketing Modeling Theory, Applied Statistics, Corporate performance Management, Advanced HR

N/A

Arab Academy for Science, Technology and Maritime Transport
2009 - 2016
MBA in Strategic Manangement

Education Details

MBA

Strategic Manangement

Arab Academy for Science, Technology and Maritime Transport, Egypt

B / Very Good / 75 - 85%

Applied Macro Economics, Production Operations management, Corporate Finance, Marketing Management, Research Methodology, Applied Statistics, Human Resources Management

N/A

Arab Academy for Science, Technology and Maritime Transport
2004 - 2006
BSc in Helwan Unversity

Education Details

BSc

Helwan Unversity

faculty of tourism and hotels helwan university, Egypt

B / Very Good / 75 - 85%

Hotel Management, Theory of Tourism, Food Service Management, Egyptian History, Foodservice Menu Planning, Geography, Cost Accounting, Hotel Accounting, Hotel and Tourism Law,

N/A

faculty of tourism and hotels helwan university
1984 - 1988
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Geizeriah Lanaguage School ,Zamalek

Egypt

1984

C / Good / 65 - 75%

N/A

Geizeriah Lanaguage School ,Zamalek
1984

Training and Courses

Training/Course Details

Project Management Professional

Apr 2009

Amarican Chamber of Commerce

The various aspects of Project Management Components and resources

Training/Course Details

Teams at Work

Nov 2005

Quest

N/A

Training/Course Details

Consultative Selling

Oct 2000

Indoor Training International

N/A

Training/Course Details

Moving uo to Management Course

Sep 2000

Middle East Management Center

N/A

Training/Course Details

Effective Report Writing

May 2000

American Unversity in Cairo

N/A

Training/Course Details

Intermediate operation Course

Jul 1996

Macdonald's Egypt

N/A

Training/Course Details

Basic Management Couse

Dec 1995

Macdonald's Egypt

N/A

This profile is not updated!
Last update more than 1 months ago.

Jobseeker photo

Profile Skills and Keywords

AdaptiveAnalyticalArabicBasic Management CouseBranch HandlingBusiness-orientedConsultative SellingCorporate Senior SupervisorCustomer ServiceDetails-orientedEffective Report WritingEnglishFlexibleHelwan UnversityIntermediate Operation CourseLisrelMS Office PackageMicrosoft OfficeMoving Uo To Management CourseOrganizerProject Management ProfessionalSPSSSales ForecastingShop-Stock IssuesStaff AppraisalsStrategic ManagementStrategic ManangementStructure Equation ModelingSupportTeams At WorkTelecommunications

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Microsoft Office

Microsoft Office

: Expert

: Extreme - I love it!

:

More than 7 years

Lisrel

Lisrel

: Intermediate

: Extreme - I love it!

:

Less than 1 year

SPSS

SPSS

: Intermediate

: High

:

Less than 1 year

Fields of Expertise

Customer Service

Customer Service

: Expert

: Extreme - I love it!

:

More than 7 years

Branch Handling

Branch Handling

: Expert

: Extreme - I love it!

:

5-7 years

Sales Forecasting

Sales Forecasting

: Advanced

: Extreme - I love it!

:

5-7 years

Staff Appraisals

Staff Appraisals

: Advanced

: Extreme - I love it!

:

More than 7 years

MS Office Package

MS Office Package

: Advanced

: Extreme - I love it!

:

More than 7 years

Shop-Stock Issues

Shop-Stock Issues

: Advanced

: High

:

3-5 years

Structure Equation Modeling

Structure Equation Modeling

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Key Skills

Analytical, Business-oriented, Organizer, Flexible / Adaptive, Details-oriented

Online Presence

https://www.linkedin.com/hp/?dnr=YifFoAtSQ2fbz0SwfitdoYxSQN2bzTHE20N

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