
Gamal El-Deen Saad
It Specialist at Union General Contracting Company
6th of October, Giza, EgyptWork Experience
Network And System AdministratorFull Time
Dough & More Food Industries (DAMFI)
Feb 2023 - Present -2 yrs, 5 months
Egypt , Giza
- Job Details:1- Maintain and administer computer networks and related computing environments, including computer hardware, systems software, applications software, and all configurations. 2- Perform data backups and disaster recovery operations (Microsoft dynamics ax2012, Microsoft 365). 3- Configure, monitor, and maintain email application or virus protection software (Kaspersky endpoint security). 4- Backup software (Veem Backup). 5- Clustering software (VMware, esxi). 6- Internet directory services software (Active directory software; Domain name system DNS; Microsoft Active Directory; Network addressable NAS storage software). 7- Network security and virtual private network VPN equipment software (Forticlient). 8- Internal central administrator (grandstream Networks).
It SpecialistFull Time
- Job Details:1- Support more than 20 branches, each containing more than 5 users. 2- Installing new hardware components. 3- Updating computer software. as well as upgrading hardware and systems. 4- Travel to client sites. 5- Regularly evaluate IT systems to ensure they meet the necessary demands. 6- Assisting with network administration tasks. 7- Resolving all issues coworkers have with their IT systems and software. 8- Documenting processes and performing diagnostic tests. 9- Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
It SpecialistFull Time
Badawi Food Company - Food and Beverages
Aug 2019 - Dec 2020 -1 yr, 4 months
Egypt , Sharqia
- Job Details:1- Dealing with Windows Server and creating a domain + Mikrotik. 2- Setting up accounts for new users. 3- Dealing with (UPSs, Internet Modems, Backup System). 4- The ability to manage and monitor the work of the organization's computer network and related servers. 5- Installation of surveillance cameras. 6- Dealing with 50 users.
Technical SupportFull Time
El Arosa Tea Factory
Oct 2018 - Aug 2019 -10 months
Egypt , Qalubia
- Job Details:1- Supporting 20 users. 2- Diagnose and troubleshoot technical problems including setting up accounts and preparing networks. 3- Software+ hardware for the computer. 4- Installing, connecting networks and laying wires. 5- Maintenance of printers and copiers. 6- Communicate with customers by following the specified procedures either by phone or e-mail until ensuring that the technical problem is resolved. 7- Preparing and conducting the necessary training for employees on new systems or software.
Education
Diploma in assounting
Cairo UniversityJan 2018
Bachelor's Degree in faculty of law
Cairo University (CU)Jan 2017
Skills
- Microsoft Office
- Windows Operating System
- Mac OS
- MikroTik
- Domain Management
- Support Services
- Software Engineering
- Hardware Support
- Hardware Installation
- Hardware Maintenance
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Languages
English
Intermediate