Foura Zain

Branch In-Charge

• Job Details:Greeting customers and directing them to mechanics. Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs. Answering questions about service outcomes and scheduling and booking appointments. Managing and overseeing the dealership’s workflow and schedule. Calling customers to advise them about service changes or car pick-up times. Maintaining positive customer relationships to ensure repeat business. Strong organizational, decision making, and problem-solving skills. Supervises the work of employees involved in performing routine to major automotive mechanical repair work. Plan, organize and coordinate the day to day running of the workshop.

Service Advisor cum Workshop Supervisor

• Job Details:Greeting customers and directing them to mechanics. Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs. Answering questions about service outcomes and scheduling and booking appointments. Managing and overseeing the dealership’s workflow and schedule. Calling customers to advise them about service changes or car pick-up times. Maintaining positive customer relationships to ensure repeat business.

Service Advisor (Mitsubishi Cars)

• Job Details:Greeting customers and directing them to mechanics. Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs. Answering questions about service outcomes and scheduling and booking appointments. Managing and overseeing the dealership’s workflow and schedule.