Forget Henri Michel Franck

PRE-OPENING AND OPENING GENERAL MANAGERFull Time

• Job Details:5 stars high-end luxury resort 51 private villas each one with swimming pool and butler service 5 outlets, banquet capacity 280, staff number 151 Human resources: -Hiring of Heads of department and the entire staff with strategic recruitment and talent management -Training the future local General Manager -Establishment of basic employment rights and obligations for all employees -Coordination of training for employees -Quality assurance controls to guarantee high standard guest service, customer experience, service levels -Organization of external and in-house training -Increased the employee engagement -Training through productive and practical work -Working as team member providing exceptional guest experience -keeping owner informed of the brand initiatives -Types of trainings: Service, Reservations, Reception, Sales, Housekeeping -Increased management's effectiveness and leadership development by staffing, selecting, orienting, training, coaching, counseling, and disciplining managers and team members -Identified problems and bring issues to resolution proactively. Marketing Strategy: -Setting strategic direction according to the company vision -Establishing a corporate identity and marketing campaign -Defining the distribution and sales channels -Enforcing customer relationship management -Connecting the hotel on the GDS - Global Distribution System -Creating pricing strategies and policies according to the market conditions (yield management) -International market selection - Pre-opening sales -Preparation and implementation of the opening ceremony - "Grand Opening". Food and Beverage: -Signature restaurant – fine dining. Finance: -Budget preparation for the Pre-opening phase -Budgeting for the first 12 months of hotel’s operations -Budget management according to international standards and strategic plans of the client -Building a brand that maximizes revenue management in the long term -Implementation of key performance indicators and risk management strategy. Preparing for inspection, certification and hotel categorization: -Preparation of the property for all types of inspections and controls -Control with risk management checklist, verifies property compliance with legal, safety, operations and labor -Implementation of and preparation for certification of the HACCP system -Preparation of the property for the official categorization by the competent authority -Preparation of the property for inspection by the corporate board of directors -Accountable for all aspects of daily operations at the hotel.