Faten Yousri El-gamal

Sales Admin at Uranium

Haram, Giza, Egypt

Pre-sales AdminFull Time
Jun 2021 - Present -4 yrs, 1 month
Egypt , Cairo
Sales AdminFull Time
Dec 2017 - Present -7 yrs, 7 months
Egypt , Cairo
- Job Details:1- handle software licensing (Microsot/VMware/Symantec/Veaam) products 2- prepare official proposal for customers 3- update opportunities and Quotes on CRM system 4- follow with customer after sales and after sending the Proposal till deal is closed 5- coordinate with finance department on customer and vendors payment 6- handling all Administration duties related to sales department

4S Technology

Apr 2017 - Aug 2017 -4 months

Egypt , Giza

StrategyConsult International

Oct 2013 - Mar 2017 -3 yrs, 5 months

Egypt , Cairo

Job Details:• Handle all inquiries within my capacity • Arrange "callbacks" to protect boss’s time • Provide back-up materials for callbacks • Route calls elsewhere as needed • Do phone surveys/inquiries as needed • Direct calls and respond to inquiries. • Relieve management of administrative detail, all projects • Coordinate work flow • Update and chase delegated tasks to ensure progress to deadlines • Check deadlines on incoming requests and put preliminary work in play • Process replies on own initiative or from bosses’ dictation or notes • Research, draft or abstract reports

Jun 2011 - Dec 2012 -1 yr, 6 months

Egypt , Cairo

Job Details:• Solving customer’s problems (comed & high profile) • Handling customer’s complaints • Identify, research, resolve customer issues • Opens customer accounts by recording account information. • Maintains customer records by updating account information. • Resolves product or service problems by clarifying the customer's complaint; • determining the cause of the problem • selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution

Radio presenting course (Radio Masr ElGdida (2014-2015)