Fayez Morcos
Senior Customer Service Specialist at Altayyar Travel Group
Hadayek Alkobba, Cairo, EgyptWork Experience
Senior Customer Service SpecialistFull Time
Altayyar Travel Group
Sep 2015 - Present -9 yrs, 10 months
Education
Bachelor's Degree in Commerce
Higher Institute For Advanced StudiesJan 2005 - Jan 2009 - 4 yr
High School - Thanaweya Amma
St. Michael Syriac Catholic SchoolJan 2005
Skills
- Travel Management
- HOTEL OPERATIONS
- CRM System
- OTA
- Online & Offline reservation
- Customer service excellence
- B2B & B2C Travel Booking
- Salesforce CRM
- Travel Products
- Training and Development
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Languages
Arabic
FluentEnglish
Advanced
Training & Certifications
Soft Skills
Seera Group·2016