FM
Fatma Moustafa
Research Assistant
Heliopolis, Cairo, EgyptWork Experience
Sales AdvisorFull Time
VOIS/Vodafone Ireland
May 2021 - Present -4 yrs, 2 months
Egypt , Cairo
- Job Details:• Contact existing customers in Ireland to offer them retention deals and help with their problems if any • Multitasking skills (pitching on call, typing, making decisions on spot based on the issue on hand, sending emails, updating my team leader, and handling customers) • Communication Skills improved • Handling objections • Working under stress • Exposure to multicultural environment • Customer Service skills • Responsible decision making • VOIS Training (Soft Skills, Sales, Customer Service, and Personality Development)
Researcher AssistantFull Time
German University in Cairo
Aug 2014 - Present -10 yrs, 11 months
Egypt , Cairo
- Job Details:Scientific researcher to help in projects and prepare for masters
Research assistant at the GUC president’s office (Photochemistry)Full Time
German University in Cairo
Aug 2014 - Jan 2017 -2 yrs, 4 months
Egypt , Cairo
Education
BSc in Pharmacy and Biotechnology
German University in Cairo (GUC)Jan 2004 - Jan 2012 - 8 yr
High School - Thanaweya Amma
Manarat Jeddah SchoolsJan 2004
Skills
- Scientific Research
- Practical Lab Work
- Academic Writing
- Internet
- Microsoft Office
- Leadership
- Training
- Research
- Sales
- Customer Service
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Languages
English
FluentGerman
Advanced
Training & Certifications
Research Techniques
57357·2012Molecular Biology
German University in Cairo·2012First Aid
Cairo Univesrity and Johanitter Institute in Berlin·2012Advanced Molecular Pathology
GUC·2012