fatma hussein soliman

technical supportFull Time

• Job Details:job details and responsibilities: -Gather customer information and determine the issue by evaluating and analyzing the symptoms -provide technical and network problem resolution to customer through step-by-step solutions -Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services -Research required information using available resources -Logging and keeping records of customer queries required skills: -good communication skills -good listener -customer handling ability -ability to work under stress -team work