FS

Fatma Saleh

Technical Support Representative at Apple

Cairo, Egypt

Work Experience

  • Technical Support Representative

    Apple

    Jan 2024 - Present -1 yr, 3 months

    Egypt

    • Job Details:Worked well in a team setting, providing support and guidance. Proved successful working within tight deadlines and a fast-paced environment. Participated in team projects, demonstrating an ability to work collaboratively and effectively.

  • Travel Advisor

    Transcom (TUI)

    Feb 2023 - Sep 2023 -7 months

    Egypt

    • Job Details:Planned and booked complex and large-scale domestic and international travel packages.

  • Technical Support Representative

    Teleperformance (AT&T)

    Mar 2022 - Jan 2023 -10 months

    Egypt

    • Job Details:Guided users through step-by-step solutions following pre-determined scripts and technical troubleshooting procedures.

  • Sales Representative

    Glorya Real Estate

    May 2020 - Jun 2021 -1 yr, 1 month

    Egypt

    • Job Details:Presented key selling points, features and benefits effectively with consultative selling strategies.

    • Skills

    • Customer Service
    • Sales
    • Technical Support
    • Travel Planning
    • Consultative selling
    • Conflict Resolution
    • Decision Making
    • Problem Solving
    • Adaptability
    • Time Management
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