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fatma mohamed

Operations assistant

Cairo, Egypt

Work Experience

  • Operations assistantFull Time

    Trends

    May 2022 - Nov 2023 -1 yr, 6 months

    • Job Details:• Manage calendars, schedule meetings, and coordinate appointments. • Handle incoming and outgoing correspondence, including emails, phone calls, and mail. • Prepare and edit documents, reports, and presentations. • Process purchase orders and track deliveries. • Analyze operational processes and identify areas for improvement. • Implement efficient workflows to enhance productivity. • Assist in developing and updating standard operating procedures. • Maintain accurate records and databases. • Provide support to clients and customers via phone, email, or in-person. • Ensure a high level of customer satisfaction. • Assist in planning and organizing company events, meetings, and conferences. • Provide general support to the operations team and other departments as needed. • Train and onboard new staff members. • Foster a positive and collaborative work environment.
  • Education

    • Bachelor's Degree in Management

      Cairo University (CU)

      Jan 2020 

    Skills

    • Office management
    • Organizing

    Languages

    • Arabic

      Fluent
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