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fatma mahmoud ali

call center representative - technical support

Haram, Giza, Egypt

Work Experience

  • call center representative - technical supportFull Time

    Xceed

    Feb 2017 - Aug 2017 -6 months

    Egypt , Cairo

    • Job Details:Work in a fast-paced call center environment to take incoming technical calls from customers. I'd listen then analyze, troubleshoot and resolve technical issues for voice, internet or data installation and connection issues.

    • Education

    • Bachelor's Degree in Commerce and Business Adminstration , economics section

      Helwan University

      Jan 2012 - Jan 2016 - 4 yr

    Skills

    • Microsoft Word
    • Microsoft Excel
    • Data Entry
    • Banking
    • Accounting
    • Accounting
    • Banking
    • Auditing
    • business analyse

    Languages

    • Arabic

      Intermediate

    • English

      Intermediate

    Training & Certifications

    • Business English

      CDC - Helwan University·2016
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