FA
Fatma Amin
Front Office Executive
Cairo, EgyptWork Experience
Ninaprints
Aug 2024 - Feb 2025 -6 months
Egypt
- Job Details:Managed front desk operations including greeting clients and managing calls. Scheduled and confirmed appointments, maintaining efficient calendar coordination. Handled administrative duties such as filing, data entry, and correspondence.
Dental Clinic
Mar 2023 - Jun 2024 -1 yr, 3 months
Egypt
- Job Details:Welcomed visitors and clients professionally, offering prompt assistance and information. Responded effectively to phone inquiries, addressing client needs and concerns. Resolved issues and ensured high customer satisfaction. Scheduled and confirmed appointments, maintained client records, and coordinated with dental staff.
Education
Bachelor's Degree in Business Administration
El-Madina Higher instituteJan 2023
Skills
- Customer Service & Communication
- Front desk operations
- Data Entry & File Management
- Office & reception management
- Appointment scheduling & calendar coordination
- Problem Solving & Conflict Resolution
- Telephone & email handling
- Multitasking & Time Management
- Attention to detail
- Professional etiquette & presentation
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