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fatma ebrahim alsayed

Head Of Reception

Maadi, Cairo, Egypt

Work Experience

  • Head Of ReceptionFull Time

    Be You Clinic

    May 2020 - Jul 2021 -1 yr, 2 months

    United Arab Emirates , Dubai

    • Job Details:- give training for new receptionist - Receiving visitors at the front desk by greeting, welcoming. - Schedule appointments for patients over the telephone and in person. - Schedule appointments between patients and physicians. - Provide quality customer service on every call for products and services. - Ensure reception area is tidy and presentable, with all necessary stationery and material. - make sure that correct patient information is derived and stored properly, and appointments are scheduled effectively. - Deal with complaints or problems. - Prepare bills and take payments. - Sale All Services
  • ReceptionistFull Time

    My30minutes

    Dec 2019 - Mar 2020 -3 months

    United Arab Emirates , Dubai

    • Job Details:- Handling incoming call and other communications. - Greeting clients and visitors. - Performing general back office clerk duties and errands. - Maintaining and monitoring supply inventory. - Scout enroll clients into the CRM. - Organizing meetings. - Customer feedback collection. - Invoice clients, collect money and write receipts to clients within CRM. - Assist in the booking of clients by answering phone calls, including messages coming by E-mail and /other communication channels. - Operate and oversee the facility as scheduled.
  • Executive SecretaryFull Time

    Top Notch

    Jan 2016 - Jul 2019 -3 yrs, 6 months

    Egypt , Cairo

    • Job Details:- Send and received E-Mails. - Manage office supplies stock and place orders. - Prepare regular reports on expenses and office budgets. - Maintain and update company databases. - Answer queries by employees and clients. - Update office policies as needed. - Maintain a company calendar and schedule appointments.
  • assistant manager Full Time

    Orman Smart school

    Aug 2012 - Dec 2014 -2 yrs, 4 months

    Egypt , Cairo

    • Education

      • Bachelor's Degree in business administration

        New Cairo Academy

        Jan 2007 - Jan 2011 - 4 yr

      Languages

      • English

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