
fatma ebrahim alsayed
Head Of Reception
Maadi, Cairo, EgyptWork Experience
Head Of ReceptionFull Time
Be You Clinic
May 2020 - Jul 2021 -1 yr, 2 months
United Arab Emirates , Dubai
- Job Details:- give training for new receptionist - Receiving visitors at the front desk by greeting, welcoming. - Schedule appointments for patients over the telephone and in person. - Schedule appointments between patients and physicians. - Provide quality customer service on every call for products and services. - Ensure reception area is tidy and presentable, with all necessary stationery and material. - make sure that correct patient information is derived and stored properly, and appointments are scheduled effectively. - Deal with complaints or problems. - Prepare bills and take payments. - Sale All Services
ReceptionistFull Time
My30minutes
Dec 2019 - Mar 2020 -3 months
United Arab Emirates , Dubai
- Job Details:- Handling incoming call and other communications. - Greeting clients and visitors. - Performing general back office clerk duties and errands. - Maintaining and monitoring supply inventory. - Scout enroll clients into the CRM. - Organizing meetings. - Customer feedback collection. - Invoice clients, collect money and write receipts to clients within CRM. - Assist in the booking of clients by answering phone calls, including messages coming by E-mail and /other communication channels. - Operate and oversee the facility as scheduled.
Executive SecretaryFull Time
Top Notch
Jan 2016 - Jul 2019 -3 yrs, 6 months
Egypt , Cairo
- Job Details:- Send and received E-Mails. - Manage office supplies stock and place orders. - Prepare regular reports on expenses and office budgets. - Maintain and update company databases. - Answer queries by employees and clients. - Update office policies as needed. - Maintain a company calendar and schedule appointments.
Education
Bachelor's Degree in business administration
New Cairo AcademyJan 2007 - Jan 2011 - 4 yr
Languages
English
Advanced