fatma abdelmoneim abdelhameed

Market researcher

Nasr City, Cairo, Egypt

TRC company

Apr 2018 - Aug 2018 -4 months

Egypt , Cairo

Job Details:: Market Research, Company size: 50-100 Employees • Data collection from all sources (calls - hard copy-trans script ) Their opinions on service and products .the weaknesses or strengths point. Their problems And how they can improve services • Analyzing and arranging data in a scientific way and obtaining results • presenting them in a simplified and easy way. or suggestions to solve problems from customers or users

wasla outsourcing at Vodafone Egypt

Aug 2017 - Apr 2018 -8 months

Egypt , Cairo

Job Details:• We talk to a particular group of people and offered a specific offer and try to convince them and in the case of acceptance, the client is transferred through the procedures on the system. In the case of refusal, know the reason and Try to treat with the reason for rejection. Finally, in cases of continue refuse write the reason for the rejection, and make the procedures on the system. In the course of the call, I take action on System and It is important talk to the client in a way that is appropriate for them to their way of thinking and their category

Bachelor's Degree in faculty of commerce
Cairo University (CU)
Jan 2013 - Jan 2017 - 4 yr
High School - Thanaweya Amma
sambyat abyola
Jan 2013