FA
fatma abdalelah
HR Admin at 365 Ecology
6th of October, Giza, EgyptWork Experience
Customer Relationship Management SpecialistFull Time
Monginis Egypt
Jan 2021 - Jun 2023 -2 yrs, 5 months
Customer Service RepresentativeFull Time
careem
Jan 2020 - Sep 2021 -1 yr, 8 months
Egypt
- Job Details:-Maintaining a positive, empathetic and professional attitude toward customers at all times. -Responding promptly to customer inquires. -Keeping recordings of customer interactions, transactions, comments and complaints. -Handle customer complaints, provide appropriate solutions and alternatives within the time limits, follow up to ensure resolution.
Education
Bachelor's Degree in faculty of commerce english section
Cairo University (CU)Jan 2019
Languages
Arabic
FluentEnglish
Advanced