fathi mohammed

E-commerce Content Team LeadFull Time

• Job Details:- PEOPLE AND OPERATIONS MANAGEMENT • Managing and fully responsible for the whole Content and Production/Imaging teams from A-Z for Marketplace, and Retail products. • Building a New Structure for the Content & Production Units. • Building New Content & Production Guidelines based on international guidelines. • Tracking and reporting daily/weekly/monthly team objectives. - QUALITY AND PROCESS EXCELLENCE • Learning the content team how to produce creative content to attract more people and increase sales. • Setting and managing the guidelines of the product. • Creating the item types templates information that reflects on our website on the product pages/catalogs. • Optimizing the content according to SEO, utilizing it as a method to increase website traffic. • Building our major Keywords & Terms list to use in our daily content activities • Managing all the Product ranking, creating and sorting categories or subcategories that reflect on the website, creating new vendors, and adding our Commission. • Controlling and changing the prices (Original " Before", Special "After", Offer, Mega, and Flash) during the campaigns with the dates and time. • Excellent user for Magento 1 & 2, Zendesk, Salesforce, Freshdesk, CMS, Hot jar, Acumatica, jira, and Trello - COMMUNICATION TO STAKEHOLDERS • Creating an SLA agreement for the commercial tickets (Products/SKUs) to be finished and live. • Collaborating and working with other departments (commercial and Tech teams) to plan, develop site content, and outline the promotional concept creation, layouts, and styles also to establish campaign objectives by changing frontend, identifying, and solving problems. - MANAGING PROJECTS 1. Enhancement of old content catalogs. 2. build primary reach content for specific SKUs

website supervisorFull Time

• Job Details:- PEOPLE AND OPERATIONS MANAGEMENT • Managing and fully responsible for the whole Content and Production/Imaging teams from A-Z for Marketplace, and Retail products. • Managing 4 teams of 30 members (Content Creators, Refinement, Photo Editors/Designers, and UX) • Building a New Structure for the Content & Production Units. • Building New Content & Production Guidelines based on international guidelines. • Tracking and reporting daily/weekly/monthly team objectives. - QUALITY AND PROCESS EXCELLENCE • Learning the content team how to produce creative content to attract more people and increase sales. • Setting and managing the guidelines of the product. • Creating the item type template information that reflects on our website on the product pages/catalogs. • Optimizing the content according to SEO, utilizing it as a method to increase website traffic. • Building our major Keywords and terms list to use in our daily content activities• Managing all the campaigns and social media landing pages, designs, also Products ranking, creating and sorting categories or subcategories that reflect on the website, creating new vendors, and adding our Commission. • Controlling and changing the prices (Original " Before", Special "After", Offer, Mega, and Flash) during the campaigns with the dates and time. • Excellent user for Magento 1 & 2, Zendesk, Salesforce, Freshdesk, CMS, Hot jar, Acumatica, jira, and Trello - COMMUNICATION TO STAKEHOLDERS • Creating an SLA agreement for the commercial tickets (Products/SKUs) to be finished and live. • Collaborating and working with other departments (Product and Tech teams) to plan, develop site content, and outline the promotional concept creation, layouts, and styles also to establish campaign objectives by changing frontend, identifying, and solving problems. - MANAGING PROJECTS 1. Enhancement of old content catalogs. 2. Shipping fees matrix per product/per seller/per city 3. Build ZAKA-eg website

Website Content Team LeaderFull Time

• Job Details:Managing, directing, and controlling the team members to ensure that they meet up with targets and perform their duties according to laid down instructions and guidelines. Tracking and reporting daily/weekly/monthly team objectives. Providing training sessions for the new trainees. Works towards improving the processes and team performance. Responsible for providing support for data collection, preparing reports, and reaching out to multiple stakeholders