Fathima Thasen

Medical Insurance Coordinator

• Job Details:Verified insurance eligibility and benefits for patients prior to appointments or procedures. Submit and follow up on insurance claims with Alkoot, QLM, Globemed. Accurately assign CPT, ICD-10, and HCPCS codes for billing purposes. Collaborate with billing department to resolve claim denials and reprocess appeals. Educate patients on coverage details, co-pays, and payment responsibilities. Maintained up-to-date knowledge of insurance policies, payer guidelines, and plan changes. Ensured coding compliance with payer-specific requirements and federal regulations. Reviewed and corrected coding errors that led to claim denials or payment delays. Coordinated with accounts for reconciliations of insurance payments. Prepared monthly reports on claims status, rejections, and outstanding payments.