Fathalla Ahmed Ramadan

One of the foundersFull Time

Founder of Tecube CompanyFull Time

ISP and Enterprise Network ManagerFull Time

• Job Details:Responsibilities: • Zain KSA network operation for all data network and ISP and IT NOC –Network operation center. • Ensure network KPIs targets are achieves by managing outsource and managed services with proper SLAs and KPIs. • Plan, implement and operate Network ISP/Enterprise network projects and platforms. • 24x7 operations for all ISP/Enterprise network services and systems. • Interface, interact and integrate with IT for over all services availability and operation assurance. • Performance tracking, mentoring and trend analysis with actions and plans to address. • Implement and enforce fault management, change and configuration management, performance management processes. • Proper Crises management with proper communication with the top management. • Develop and seek approval for Network Operation budget and monitors the actual. • Assure all network operation service delivery with proper organization, processes and tools. • Vendor deliverable and relationship management. • Provide leadership, expertise and professional advice. • Recruit, train, motivate and develop network staff to ensure that the availability of the necessary skill base and that staff. Achievements: • KKIA free WiFi plan, design, and implementation. • Successful and on time green field deployment of Zain KSA IT network. • Zain KSA ISP setup planned/designed, implemented and launched.